APP Clinical Manager - SDU/CFDT

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A Brief Overview

The APP Manager provides operational and clinical leadership for Advanced Practice Providers (APPs) and, where applicable, associated nursing and ancillary staff. In partnership with Nursing and Clinical Care Services leadership and divisional leaders, this role oversees the professional practice, development, and performance of APPs, including Nurse Practitioners, Physician Assistants, Clinical Nurse Specialists, and Certified Nurse Midwives.

This leader ensures the highest standards of clinical practice while advancing evidence-based care, operational efficiency, and exceptional patient outcomes. The APP Manager plays a key role in supporting care delivery across specialized units, Special Delivery Unit (SDU) and the Center for Fetal Diagnosis & Treatment Unit (CFDT), collaborating with multidisciplinary teams to ensure coordinated, high-quality care for medically complex patients.

Responsibilities include fostering APP clinical competency, supporting role development, and implementing systems that enhance patient care delivery, productivity, and team collaboration. The APP Manager also promotes professional growth through mentorship, continuing education, and engagement in quality improvement, research, and scholarly activities that advance the discipline and specialty practice areas.

What you will do

• Direct Patient Care
• Maintains clinical practice as outlined in delineation of privileges
• Maintain and demonstrate ongoing competency by providing direct patient care at least once per month
• Compliance with OPPE and other accountability metrics as a member of the licensed staff under Medical Staff Affairs (CRNP, PA and CNM roles only)
• Practice
• Formulates standards for professional practice consistent with national standards and/or evidence-based practice.
• Compliance with institution wide patient safety initiatives including transparent practice through system reporting mechanisms and demonstration of shared accountability for safe practices.
• Professionalism/Leadership
• Establish and maintain collaborative partnerships to ensure safe patient care
• Serve as a change agent to lead innovation through exemplary clinical practice
• Collaborate with colleagues to promote the advancement of clinical practice of the advanced practice provider
• Participate in the identification and review of patient safety issues and implementation of process improvement plans
• Serve as a physical presence in the clinical setting for evaluation and application of identified processes improvement
• Communicates effectively with APP teams as well as senior leadership to ensure streamlined care
• Assumes responsibility for oversight of all processes associated with onboarding, ongoing education, and maintaining standards and competency for all APPs
• Ensures the delivery of safe, exemplary patient care through established systems related to the development of APP teams, while also ensuring an environment of professional growth to promote retention
• Provides leadership for the APP team leads in practice area and communicates any updates and clinical practice changes in a timely fashion.
• Establishes an environment of shared decision making. Sets a standard for nursing and inter-professional shared governance.
• Creates an environment which is blame free, a spirit of appreciative inquiry. Promotes team building and colleague development
• Holds APPs accountable for maintaining licenses, certifications, reappointment and APP policies
• Represents Center for Advanced Practice and unit level APPs at a variety of venues including: Nurse Manager meeting, DON/NM meeting, Unit Leader Partners, Business/Finance Operations meetings, etc.
• Resource Management
• Leads APPs in promoting quality, efficient, and cost-effective care.
• Prepares and manages operating and capital budget for assigned areas. Maintains deadlines and can address variances.
• Monitors APP clinical productivity.
• Accountable for OPPE metrics and outcomes related to APP work and practice
• Ensures compliance with APP billing regulations.
• Participates in Divisional/Departmental and network wide initiatives to represent APP practice and leverage the role of APPs.

Education Qualifications

• Master's Degree Nursing or Physician Assistant - Required
• Doctorate Nursing or Physician Assistant - Preferred

Experience Qualifications

• At least three (3) years experience as an APP - Required
• At least five (5) years experience as an APP - Preferred
• Management/leadership experience - Preferred

Skills and Abilities

• Ability to work in an inter-professional team setting with multiple responsibilities.
• Ability to use computer and electronic medical record effectively.
• Excellent interpersonal and communication skills
• Strong conflict management skills
• Strong critical thinking and problem-solving skills
• Ability to facilitate and lead groups
• Proactive and independent
• Implements process improvement
• Highly accountable
• Please refer to Scope of Practice document and Clinical Responsibilities checklist for specific requirements.
• Computer Competency
• Basic use of a computer (mouse, keyboard, printer, USB ports).
• Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype).
• Web browsing, intranet search, document access.
• Use of shared network file space.
• Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors).
• Navigation and use of clinical communication systems.
• Information Literacy
• Determines the nature and extent of clinical information needed and uses the appropriate technology to access it.
• Accesses needed information effectively and efficiently.
• Evaluates information and its sources critically and appropriately incorporates it into clinical practice.
• Evaluates outcomes of the use of information.
• Information Management Literacy
• Navigation of the electronic health record system.
• Ability to locate and review specific patient data in various clinical information systems.
• Effectively uses clinical decision support tools.
• Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.
• Ability to collect clinical data using quality improvement tools.

Licenses and Certifications

• Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
• Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required or
• Advanced Practice Nurse (APN) (New Jersey) - New Jersey State Licensing Board - upon hire - Required and
• Certified Nurse Midwife (CNM) - Pennsylvania State Licensing Board - upon hire - Required and
• Certified Physician Assistant (PA-C) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
• Certified Physician Assistant (PA-C) (New Jersey) - New Jersey State Licensing Board - upon hire - Required or
• Certified Registered Nurse Practitioner (CRNP) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required and
• Prescriptive Authority (Pennsylvania) - Pennsylvania State Licensing Board - within 3 months - Required or
• Specialty Certification - in area of education/subspecialty practice. - upon hire - Required and
• Basic Life Support (BLS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or
• Pediatric Advanced Life Support (PALS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or
• Neonatal Resuscitation Program (NRP) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or
• Advanced Cardiac Life Support (ACLS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.