Home Visitor Diabetes Program

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A Brief Overview
The Home Visitor works within the Diabetes Center for Children's (DCC) team model of care. The Diabetes Center Home Visitor seeks to educate families and enhance diabetes self-care behaviors in order to improve glucose management for patients. The Home Visitor's primary responsibilities are to educate and to provide health care and community resource connections to improve glucose control. Home visitors support families through in-home or virtual educational encounters. The Home Visitor will contact the family at regular intervals. The Home Visitor is also available to the family as needed between visits. The home visitor is responsible for a minimum caseload and documentation of initial and follow-up visits in the electronic health record (EHR) and other electronic data capture systems.

What you will do

• Conduct initial assessment of diabetes self-management skills and knowledge and conduct diabetes education classes in the home. Assist patients and families in identifying education, information, agency referrals and advocacy to assist in managing medical and social needs. Maintain a set caseload of families according to Center needs. Outreach to families eligible to participate in the home visitor program. Follow all institution and department protocols.
• Connect families to community agencies, social service organizations, insurance providers and other resources according to identified needs through in-person or virtual assistance.
• Conduct regular follow-up in-person or through virtual visits to reinforce education and assess changes in diabetes self-management.
• Document all visits, activities with family, supplies provided, and other interventions into established patient database and electronic health record. Responsible for appropriate use of incentives and intervention supplies, maintaining organization of storage locations, and documentation of use of supplies and incentives.
• Assist in training new Home Visitor staff.
• Attend all required staff meetings.

Education Qualifications

• High School Diploma / GED - Required
• Bachelor's Degree in social work, public health, education - Preferred

Experience Qualifications

• At least three (3) years working in community-based programs, community health - Required
• Educating community residents, Philadelphia resident - Preferred

Skills and Abilities

• Ability to engage with diverse patients and families in a culturally appropriate manner
• Excellent organizational skills
• Language of Caring
• Ability to travel by car or independence on public transit, taxi, or ride-sharing program
• Knowledge of local community agencies and organizations.
• Strong interpersonal skills, communications skills, problem-solving skills, teaching and coaching skills, and community networking skills.
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Personal experience with medical complexity preferred but not required
• Outstanding customer service and communication skills
• Ability to work independently and in collaboration with other teams
• Ability to navigate Smartphones and mobile devices; IOS and Android
• Excellent computer skills; email, Word, EPIC
• Understands and values the importance of equitable access to healthcare
• Ability to coach and navigate others in utilizing technology related to telehealth

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.