Assistant Director for Workforce Learning Solution - 138856

DEPARTMENT OVERVIEW

UC San Diego Division of Extended Studies serves as a catalyst for positive change by advancing global access, equity, and social and economic mobility through educational enrichment across the lifespan.

As a fully self-supporting division under UC San Diego Academic Affairs, Extended Studies operates year-round (12 months of active instruction) with a budget of $50 million annually. A team of 260 academic and staff employees and more than 1,200 instructors fulfill the mission of delivering exceptional educational experiences and services that reflect our standing as part of a top-tier globally renowned public research University.

Extended Studies operates in 200,000 square feet of managed space, including a headquarters building with classrooms, training spaces and key administrative offices adjacent to the UC San Diego campus, as well as off-campus classroom facilities in nearby University City. The division maintains a robust online learning platform, operating 24/7 with webcasting and video-conferencing capabilities, while also maintaining a strong web presence with e-commerce operating 24/7. There are over 90,000 enrollment transactions annually, supported by a robust network of representatives, agents, and students. Focused on community engagement and enrichment, the division operates two television stations, UCTV and UCSD-TV, and a variety of public lecture programs, while staying active in federal, state, local, and private research and technical assistance programs and activities.

Extended Studies is also responsible for the management and financial, operational, and programming oversight of UC San Diego Park & Market, a 66,000-square-foot, four-story, multi-purpose office building located in the East Village neighborhood of downtown San Diego. Park & Market supports and hosts a wide variety of civic, community, corporate, and campus events, meetings, conferences, and programs.

POSITION OVERVIEW

Uses skills as a seasoned, experienced business development professional to perform the full range of sales activities to identify, develop, and nurture leads that generate training and executive education opportunities for the Division of Extended Studies (DES). Applies a full understanding of professional and continuing education markets, industry practices, and university policies and procedures to resolve a wide range of issues in support of revenue growth and strategic partnerships.

This position leverages specialized knowledge of non-degree professional programs, corporate learning and development, and executive education, together with professional credibility, to drive adoption of DES corporate and custom education offerings. The portfolio includes short courses, certificates, tailored executive programs, and other contract training solutions designed to address workforce and organizational needs in the private, public, and nonprofit sectors. The position is responsible for building and managing a robust pipeline of qualified leads and closing sales that generate revenue for DES.

The primary purpose of this position is program promotion and revenue generation through consultative program sales. The role proactively identifies opportunities with a wide range of stakeholders, assessing fit and readiness for customized or cohort-based educational solutions. The position targets prospective clients, corporations, public agencies, nonprofits, and other organizations domestically and internationally, and initiates outreach, relationship-building, and sales activities tailored to specific industry and sector needs.

The position conducts discovery meetings with potential clients and informs them about DES solutions to senior decision makers, including HR and talent leaders, business unit heads, and executives, clearly articulating learning outcomes, business impact, and return on investment. It is responsible for external-facing promotion of DES corporate and custom programs, partnering with marketing and communications colleagues to shape and deploy sales collateral, digital campaigns, and promotional content (web, social media, email, events, and presentations). The position represents DES in discussions with a wide variety of community and industry groups and serves as an ambassador for the Division's broader portfolio of programs.

This position regularly engages with senior-level leaders such as chief human resources officers, learning and development executives, business line leaders, and organizational partners, as well as alumni and past corporate clients. The role develops and delivers persuasive presentations that position DES as a strategic learning partner, and cross-promotes other DES initiatives where appropriate. The position responds to product and program inquiries, explains available delivery modalities and learning technologies, and negotiates pricing, scope of work, and contract terms in alignment with DES policies and financial targets.

This position collaborates with academic program directors, faculty, and instructional teams to shape customized education solutions for corporate and government clients, aligning learning objectives, curriculum, format, and assessment with client needs and DES quality standards. The role participates in the design of program structures, recommends instructors, advises on delivery modality and location, and supports follow-up evaluation and ongoing client relationship management to encourage repeat and expanded engagements.

The Assistant Director provides work direction to corporate education support staff and student employees and may oversee vendors or contracted partners supporting program delivery. The Assistant Director supports the Director with special assignments, reporting, and administrative functions, ensuring that business development and program implementation activities are executed on time and in accordance with DES strategic priorities.

A cover letter is optional, but strongly encouraged.

• Demonstrated experience (typically 5 years) of developing sales approaches, delivering sales presentations to groups and to individuals, particularly to senior-level decision makers and ideally regarding an education related product/service. Experience "closing" sales with tangible sales results.

• Thorough knowledge of communication principles, media, and marketing techniques. Experience conducting market research: collecting data, analyzing trends, conducting a cost/benefit analysis, etc.

• Demonstrable experience developing sales strategies/ Experience generating his/her own sales leads. Experience making sales presentations to individuals and groups, including to high level decision makers and technically savvy audiences.

• Thorough knowledge of the campus and / or medical center's products and services. Ability to learn about the programs and capabilities of the Division of Extended Studies (DES), ability to translate DES' educational programs into a marketable product in a competitive business environment.

• Thorough analytical and written communication skills. Demonstrated knowledge and the ability to communicate persuasively to convey the vision and mission of an organization and/or brand. Experience working in a client- or customer- focused environment of excellence.

• Thorough knowledge of the campus and / or medical center, including its achievements, mission, vision, goals, objectives and infrastructure. Ability to learn about the Division of Extended Studies' mission, programs, and philosophy. Experience working in an organization with a strong sense of identity and purpose.

• Strong interpersonal communication and political acumen skills. Demonstrated ability to establish and sustain credibility with all constituents including private- and public-sector clients, staff, students, instructors, and sponsors/donors. Excellent, demonstrated ability to communicate effectively in writing and verbally with all levels of individuals in small and large organizations, including presentation skills and facility with up-to- date technology. Skill to communicate clearly, effectively, tactfully, flexibly, and patiently in person and remotely (e.g., phone, video conferencing, etc.).

• Experience implementing a marketing program with tangible sales results.

• Demonstrated ability to function as a cooperative and supportive staff team member.

• Demonstrated ability to work independently, exercising initiative and judgment, in the performance of responsibilities that are defined in broad terms of goals and objectives.

• Thorough knowledge of marketing mediums and funding sources. Ability to contribute to a marketing team.

• Strong skills in event and media activities management. Demonstrable skill to nurture and discover leads in trade shows and other community events.

• Knowledge of and experience developing complex sales strategies in the context of a university setting or selling an educational product.

• This position offers a hybrid work arrangement, requiring you to be onsite one day per week.

• Work Location: Division of Extended Studies, 8980 Villa La Jolla Dr.

• Job offer is contingent on clear Background Check.

• Ability to travel regionally (frequent), nationally, and internationally as required (rare); occasionally overnight.

• Must have access to reliable transportation.

• Occasional evenings and weekends may be required.

• A cover letter is optional, but strongly encouraged.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace