Dining Services Associate

Pay Rate Range:
$17.16 - $20.14 / hour

At Elderwood, our mission is People Caring for People, and that extends to every meal we serve.

Elderwood of Scallop Shell at Wakefield is seeking a friendly and dependable Dining Service Associate to join our team. This role is perfect for someone who enjoys working in a fast-paced environment while creating a positive and welcoming dining experience for residents.

Be part of the moments that bring comfort, connection, and care to every table.

Dining Service Associates play a key role in supporting resident health and satisfaction through meal preparation, service, and sanitation.

In this role, you will:

Assist with meal preparation and service according to dietary guidelines
• Ensure residents receive meals that meet their preferences and needs
• Maintain cleanliness of kitchen and dining areas
• Interact with residents and families to provide a positive dining experience
• Follow all safety, sanitation, and regulatory standards

Elderwood Benefits:

• Competitive hourly pay

• Tuition Reimbursement Programs

• Shift Differentials

• Full Suite of Health Benefits - Medical, Dental, Vision

• PTO & Holiday Package

• 401K with Employer Matching

• Employee Referral Bonus

• Opportunity to make a meaningful impact on residents' daily lives

• Supportive, team-oriented work environment

• Employee appreciation initiatives throughout the year

• On-the-job training and growth opportunities
• A role that blends hospitality with meaningful care

1. Assists in the preparation and delivery of meals to residents according to department policy and position assignment.
2. Adheres to the resident's diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.
3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.
4. May serve meals to residents in dining areas according to seating chart and instructions on resident tray tickets.
5. Assists in care and maintenance of kitchen environment and equipment.
6. Regularly contributes to, and actively participates in, facility and department staff meetings and inservices.
7. May interact and communicate with residents/family members regarding meal service quality.
8. Utilizes electronic timekeeping system as directed.
9. Arrives to work on time, regularly, and works as scheduled.
10. Recognizes and follows the dress code of the facility including wearing name tag at all times.
11. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
12. Supports and abides by Elderwood's Mission, Vision, and Values.
13. Abides by Elderwood's businesses code of conduct, compliance and HIPAA policies.
14. Performs other duties as assigned by supervisor, management staff or Administrator.

• Minimum of 16 years of age
• Employment Certificate/Permit required for applicable individuals
• Prior customer service experience
• ServSafe certification or willingness to obtain
• Physical stamina necessary for constant activity
• HS diploma or equivalent preferred
• Prior food service, hospitality, serving, or restaurant experience desired

• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.