New

ServiceNow Program Manager

TEKsystems
$75.00 - $90.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Houston
Mar 27, 2026
Description Job Description Our health care client is seeking a ServiceNow Program Manager to lead and coordinate a large, multiyear ServiceNow implementation spanning multiple modules and enterprise workstreams. This role will provide overall program leadership, ensuring alignment across business, technical, and vendor teams while driving predictable delivery of critical ServiceNow milestones. The ideal candidate has direct experience managing ServiceNow programs, understands the complexities of platformbased implementations, and can successfully govern phased golives involving shared dependencies, integrations, and enterprise change management. This individual will serve as the central point of accountability for the ServiceNow program, partnering with executive sponsors, platform leadership, architects, Scrum Masters, and business stakeholders to deliver a cohesive and wellgoverned rollout. Key Responsibilities Lead the endtoend ServiceNow program, overseeing multiple concurrent projects and workstreams Establish and manage programlevel governance, including: Operating cadence Status reporting Risk and issue management Executive steering updates Coordinate crossmodule dependencies across ServiceNow implementations Drive alignment between business objectives, technical architecture, and delivery timelines Partner closely with ServiceNow architects to ensure solutions align with platform strategy and roadmap Manage vendor and systems integrator performance and deliverables Own program planning, sequencing, and delivery readiness for major ServiceNow golives Monitor and manage program risks, escalating issues and driving mitigation strategies Ensure consistent delivery standards across teams, including Agile execution and release coordination Support organizational readiness activities, including communications, change management, and stakeholder engagement Top Skills Details Program management,Agile,Pmp,Strategy,Scrum,Project management,Cross functional teams Additional Skills & Qualifications Required Experience & Qualifications ServiceNow & Program Management Experience Proven experience managing enterprise ServiceNow implementation programs (required) Experience leading multimodule ServiceNow initiatives, such as: -Strategic Portfolio Management (SPM) -HR Service Delivery (HRSD) -Employee Center -ITSM (core and Policy & Risk) -CMDB Strong understanding of ServiceNow program dependencies, integrations, and release planning Program & Delivery Skills 8+ years of experience in program or senior project management roles Experience managing large, enterprisescale initiatives with multiple stakeholders and delivery teams Strong knowledge of Agile, hybrid Agile/Waterfall, and enterprise governance models Proven ability to communicate effectively with executive leadership Certifications (Preferred) Any ServiceNow cert PMP, PgMP, SAFe Agilist, or similar ITIL certification Agile certifications (CSM, SAFe, PMIACP) a plus Nice to Have Experience in healthcare or regulated environments Experience using ServiceNow SPM for program planning and reporting Familiarity with ServiceNow platform upgrades and longterm roadmap planning Experience Level Expert Level Job Type & LocationThis is a Contract position based out of Houston, TX. Pay and BenefitsThe pay range for this position is $75.00 - $90.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 31, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.