New

Desktop Support

TEKsystems
$27.00 - $29.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Houston
Mar 27, 2026
Description The IT Field Support Specialist will focus on physical IT infrastructure readiness, including workstation deployments, printer setup, Epic print routing support, and remediation of PC and printer outages during active renovations. This position requires a strong hardware background, comfort working in construction environments, and the ability to execute large scale deployments with minimal oversight. Key Responsibilities Provide on site IT field support across LBJ and Ben Taub renovation projects Support environments where PCs, printers, or peripherals may be fully down, requiring immediate hands on remediation Deploy, configure, and replace desktops, laptops, monitors, keyboards, mice, and peripherals Install, configure, and troubleshoot HP desktop printers supporting Epic workflows Support Epic print routing and service mapping from a hardware and device connectivity perspective Ensure IT readiness for renovated or newly constructed rooms, including full workstation and printer setup Spin up and deploy anywhere from 10 to 1,000+ devices across clinical and administrative spaces Support conference room A/V equipment and shared workspaces as part of renovation scope Perform physical IT work including equipment moves, room rebuilds, and device remediation Work closely with project managers, construction teams, and facilities staff to meet renovation timelines Assist with outage response and post construction stabilization efforts Provide guidance or direction to junior field technicians as needed Required Skills & Experience Strong hands on hardware support experience in enterprise or healthcare environments Proficiency supporting: oHP desktop printers oDesktop and laptop hardware oDual and single monitor configurations oPeripherals (keyboards, mice, docking stations) Familiarity with Epic supported environments, specifically how hardware and printers support clinical workflows Experience troubleshooting printer connectivity and routing issues tied to Epic printing Comfort working in active construction or renovation environments Ability to perform physical IT work, including lifting, installing, and relocating equipment Experience working in fast paced, outage driven or deployment heavy settings Preferred Experience Level III desktop support or field services background Prior healthcare or hospital IT experience Experience supporting renovation, expansion, or facility modernization projects Ability to lead deployment efforts or act as an on site technical point of contact Experience coordinating work with project managers and construction timelines Additional Skills & Qualifications TDR (Technical Dress Rehearsal) experience is not required - but nice to have Role emphasizes hardware execution and field readiness rather than Epic application build Position is fully onsite due to the physical nature of renovation and deployment work Job Type & LocationThis is a Contract position based out of Houston, TX. Pay and BenefitsThe pay range for this position is $27.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Houston,TX. Application DeadlineThis position is anticipated to close on Apr 4, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.