Accessible Learning Technologist

Are you a versatile IT professional interested in working with a great team in a very applied and student-facing setting? Do you have an interest in disability, accessibility, and accommodations? This position brings technology knowledge together with access.

The McBurney Disability Resource Center at the University of Wisconsin-Madison is recruiting for a versatile, innovative, and curious technologist to join our collaborative team in a unique position supporting a variety of current and emerging technology areas related to student accommodations and accessibility. This position will report to and work in conjunction with the Associate Director of Accommodations and Technology. This position's area of responsibility will be to select, set up, document, train, and troubleshoot technology/systems to maintain an accessible, efficient, scalable, usable, and secure technology environment. The primary areas of work will leverage a dynamic blend of expertise in information technology, assistive technology, instructional technology, accessible web development, customer service, and data analysis.

Well-qualified candidates will demonstrate an in-depth technical understanding of a variety of technology (hardware, software, operating systems, and management tools), be skilled at figuring out new systems and unfamiliar technology (including reading technical documentation), and be able to apply knowledge related to accessibility, security, and scalability to implement effective systems. Candidates should have a flexible, solutions-focused approach and skills to cover a variety of standard duties that will evolve with time, while also assisting the team where needed.

Areas of work within the responsibilities may include:

• Managing deployment and updating of equipment loaned to students (e.g., configuring MDM for iPads used for student notetaking accommodations); developing and maintaining accurate inventory of technology loaned to students, staff, and instructors

• Managing technical & data aspects of the Center's student accommodations database vendor solution (AIM) and providing related support to students, McBurney Center staff, and instructors

• Setting up and maintaining technology used by students for exam accommodations

• Working with students, instructors, and staff to research, test, and implement technology solutions for unique accommodations

• Working with the team to align the intersection of digital accessibility efforts with individual student accommodations, as technology continues to evolve

• Using assistive technology to test and document accessibility barriers with websites, apps, and documents; assisting with new ADA Title II rule for accessibility of web content and mobile apps

• Working with vendors and campus IT to identify technical specifications and integration for new assistive and accessibility technologies

• Developing and writing documentation for McBurney Center technology processes

• Developing and editing accessible web pages in WordPress, accessible documents, and trainings used by students, staff, instructors, visitors, and program participants

• Providing a local level of desktop support and coordinating support with central IT; on/off boarding staff from IT systems; maintaining replacement cycle and inventory of staff and program computers; creating and maintaining accounts & access

• Helping to investigate and determine the use of emerging technologies, such as artificial intelligence (AI), in the work to adapt to a changing ecosystem

• Hiring and supervising student workers, if needed

• Monitors deadlines and work flow processes to ensure delivery of services

• Tests, troubleshoots, and resolves issues post-implementation

• Converts materials (print, electronic documents, video, and/or audio) into alternative formats by utilizing technological mediums and various strategies

• Selects and implements technology solutions, and develop and updates processes

• Queries databases for Center stats, records retention, and service evaluation

• Develops and edits: accessible web pages in WordPress, documents, and trainings

• Works in and helps cover for staff in Adaptive Technology Services and Deaf and Hard of Hearing (DHH) Services, as needed (e.g. Alternative Formats accessible material conversion and on call tech support for DHH service providers and students across campus)

Student Affairs, Student Success and Belonging, McBurney Disability Resource Center

The McBurney Disability Resource Center is the office for students with disabilities and classroom accommodations on the UW-Madison campus. As part of the student accommodation process, we work collaboratively with students and instructors to provide and support effective student accommodations. The McBurney Disability Resource Center is part of the Division of Student Affairs at the University of Wisconsin-Madison, led by the Vice Chancellor for Student Affairs. We strive to create an inclusive campus environment that allows students to engage, explore, and participate in the Wisconsin Idea. We work with over 5,700 students annually, have a strong collaborative team, and partner with students, instructors, staff, student organizations, and others across campus.

The expected minimum starting salary for this position is $61,000.00 annually. Actual pay will depend on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

• Strong interest in applying technical skills in the field of disability, accessibility, and accommodations to help ensure that students have full access to the University

• Versatile technical experience working with a range of hardware, software, and operating systems

• Strong software and hardware troubleshooting skills, particularly with Windows, MacOS, and/or iOS/iPadOS

• Strong communication and customer service skills

• Self-motivated and able to work well both as part of a team and independently

• Ability to connect one's knowledge of disability and/or accessibility to the work

• Versatile blend of experiences and skills

• Experience working in higher education

• Experience working with people with disabilities and/or applying knowledge of the disability barriers experienced in an educational environment to determine appropriate accommodations

• Experience with a range of assistive technology hardware and software

• Experience with accessible web development

• Knowledge and experience with digital accessibility

• Endpoint device management experience

• Database experience

• Experience with customer service and writing documentation

• Solutions-focused approach

• Attention to quality and detail

• Strong proofreading and editing skills

Bachelor's degree required (by the start of the position) in a technology-related field and/or with related technical experience

To begin the application process, please click on the "Apply Now" button. As part of your application, you will need to upload the following documents:

1. A current resume.
2. A cover letter that addresses your experience and qualifications relevant to this position.

**Please note that there is only one attachment field. You must upload all your documents into the one attachment field.

Application reviewers will evaluate the materials you submit, including your resume and cover letter, to identify qualified applicants who will advance in the recruitment process. Please ensure that your application is complete and submitted by the deadline to be considered for this position. Successful applicants must be authorized to work in the United States by their start date and must maintain continuous work authorization for the duration of their employment (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship).

Angel Cartagena, hr@studentaffairs.wisc.edu , 608-890-2570

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

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