New

Director Cloud Solution Architect Manager, Security-CTJ

Microsoft
$130,900.00 - $251,900.00 / yr
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Mar 28, 2026
Overview With over17,000 employeesworldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences thatleverageMicrosoft's products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. We are looking for a Director Cloud Solution Architect (CSA) Manager, specializing in security, who is passionate about leading a team of architects who drive our customers' security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a people management role with accountability for a portfolio of customers and aportionof the Microsoft businessresults.The role is flexible in that you can work up to50-75% from home. Microsoft Federal:We are committed toempowering our teams,building uponour strategic investments, and delivering the technology to achieve federal missions.Asour customers pursue their work, from defending the nation, to serving its people in challenging times, they look to Microsoft to help them innovate, and they expect end-to-end engagement tailored to their needs. Customer Success (Security):A Security Cloud Solution Architect Manager leads a team of Security Cloud Solution Architects (CSAs) who are dedicated to helping customers achieve their security mission outcomes through Microsoft Security solutions. Byleveragingexpertisein coaching and managing technical teams, the manager ensures that customers realize the full value of their Microsoft Security investments. The Security Cloud Solution Architect Manager and the teamare responsible foraligning customers' success plans with their cyber mission outcomes, covering areas such as Threat Protection, Cloud Security, Data Security, Identity, and emerging security technologies. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Please notethat we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every singleresponsibility orrequirement. Ifyou'reexcited aboutgrowing intosomeareas ofthisrole, please consider applying. People Leadership Live Microsoft's culture,valuesand leadership principles. Share your management philosophy with your team and make it real through your words and actions. Model our culture and values by leading your team through change, helping them understand the business model and/or role changes Coachyour team's' performance through healthy, candid conversations that empower them to learn, grow, and achieve their potential. Care for your team by engaging in skills and capability discussions, understandingeach individual'sunique talents, and building the right mix of skills to achieve your business goals Build andmaintaina diverse and inclusive teamthrough personal ownership of a culture of trust, where everyone feels they belong, inspired toleadand empowered to take risks. Foster a continuous self-learning culture and drive technical intensity, driving the team to enable customers to realize desired business outcomes, including innovation. Hire,on-board, develop, and coach Cloud Solution Architects to achieve their Critical Indicators of Success.Set a clear bar for role excellence, collaboration, and deliveringhighimpact. Business Leadership Lead, coach team to empower customers to realize business value byeffectively operationalizingMicrosoft Security solutions (Azure and M365 E5 Security and Compliance) and services. Lead, coach team to drive operational excellence with consistency, rigor, and scale to create sustained impact. Mustpossessexceptional cross-team collaboration and communication. Partner with all required Microsoft stakeholders to land and drive role clarity, account coverage, projectassignmentand effective cross-team collaboration. Customer Centricity Coach the team to develop Customer Success opportunities by helping technical decision makers understandthe outcome-alignedbenefitsfromtheircurrentinvestmentsinMicrosoftSecuritysolutions (M365,Azure)and Unifiedservices. Lead your team to deliver positive Customer Satisfaction by coaching them to become trusted advisors to customers and partners. Achieve this by understanding customerobjectives,definingand executing customer success plans, and sharing feedback/insights to accelerate value realization. Increase time for you and your team to invest in customers and partners by personally modeling the adoption of sales and customer success processes with standard business rhythms, andself-servingbusiness performance insights. Technical Leadership Learn It All: Role model theself-learner mindset through continuous alignment of individualandteam's skilling to demands and Customer Success goals. Coach your team to engage in relevant communities to shareexpertise, contribute to IP creation,prioritizeIP re-sureand learn from others to help accelerateourcustomer's transformation journey. Help your team deliver Microsoft's comprehensive security story byleveragingextensive technical experience in foundational security, AI, and architecture design, along with deepexpertisein Threat Intelligence and Protection, Cloud Security, Data Security, Identity and Access, and emerging security technologies. Qualifications Required qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience. 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting Other Requirements: Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance. Preferred Qualifications 7+ yearsofexperience working in a customer-facing rolemapping customer outcomes to technical solutions,driving technical adoption, handling customer escalations,orleading technical projects, teams, or functions Learn-it-all mindset in staying up to date with new security scenarios and solutions,and a strongestablishedunderstanding ofthesecurity industry, Microsoft Security, andcompetitive solutions/services. Can bedemonstratedbyengaging industry ortechnicalcertification inSecurity(e.g.,Microsoft Security Technologies, Cloud Security, OCSP, GIAC Certifications,or similar security operations/response) Preferred Specialty Experiences: Experience or ability to provide thought leadership to incubate new cybersecurity capabilities or services Demonstrated ability applying cloud and/or AI solutions to help solve enterprise or cybersecurity mission challenges Demonstrated ability of leading teams of technical security professionals in operationalizing threat intelligence, modernizing security operations, usage or development of solutions to help customers realize value from their security investments Experience and understanding of sales processes, tools, and operations Cloud Solution Architecture M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.