Principal, Team Operations and Planning Systems

The Strategy & BizOps team drives and executes against the company's go-to-market strategy. We leverage quantitative and qualitative analysis to create long-term business strategies and help execute on Waymo's commercial deployment. The team is analytically driven, with a proactive mentality, focused on finding and delivering on high impact projects.

In this hybrid role, you will report to the Planning and Team Operations

You will:

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  Lead the Team Operations and Planning Systems Team, including setting the roadmap, providing clear direction, actionable coaching, and long-term career support for a multi-disciplinary group of direct reports.

  
  
• Drive and improve the Waymo Operations strategic planning processes, including helping to set and manage OKRs across all components of Operations, including supply chain & manufacturing, testing operations, and commercial operations.
• Directly partner with Operations leadership to oversee FTE headcount planning and organizational design, ensuring that the broader operational workforce is structured to efficiently scale with our business.
• Design and continuously refine the organization's operational rhythm (including key meetings, communication structures, focus metrics, and data dashboards), to accelerate information flow and focus leadership on the highest-leverage issues.
• Initiate and lead high-priority, cross-functional special projects that improve the functioning of the Waymo Operations team.
• Set up the technical systems that allow us to scale all our planning and data processes within Waymo Operations, and extend those technical systems to support the needs of our cross functional partners.

You have:

• 10+ years of experience in operations strategy and organizational development, team operations, management consulting, or a Chief of Staff role, ideally within a fast-paced, scaling technology or mobility company.
• Direct experience navigating the organizational design and headcount planning challenges of a rapidly scaling, hardware-meets-software business
• Demonstrated ability to independently lead complex, cross-functional special processes and projects from inception to successful implementation.
• Exceptional ability to build relationships and influence without direct authority across diverse teams (e.g., engineering, supply chain, local fleet operations, and commercial deployment).
• High tolerance for ambiguity and the ability to ruthlessly prioritize competing workstreams.
• High proficiency in Google Sheets or Excel. Demonstrated ability to structure logical analyses, build readable and intuitive operational models, and confidently navigate complex formulas to extract actionable business insights

We prefer:

• Proven track record of managing and developing high-performing, multi-disciplinary teams. A strong coaching mindset with the ability to provide clear direction and support long-term career growth for direct reports.
• Hands-on experience or highly proficient oversight capabilities with enterprise planning platforms like Anaplan, as well as business intelligence tools.
• Experience with systems design and architecture for planning

Travel Requirements:

• 1x quarterly on an ad hoc basis