Systems Operations Engineer

Genesis10 is currently seeking a Systems Operations Engineer for a hybrid position located in Charlotte, NC. This is a 12+ month contract opportunity.

Summary:

We are seeking an experienced technical resource to provide day-to-day functional and production support for a regulated archiving and compliance platform. This role requires strong operational discipline, comfort working within strict compliance frameworks, and the ability to identify and automate manual, repetitive tasks. The ideal candidate has experience supporting large enterprise systems, working with databases, and collaborating within compliance-focused environments where documentation, auditability, and precision are essential.

Responsibilities:

• Provide day-to-day operational and functional support for our client's archiving and compliance system
• Support remediation and compliance-driven initiatives in coordination with regulatory and audit partners
• Monitor system health, analyze issues, and perform root cause analysis in a production environment
• Participate in incident, change, and problem management processes
• Maintain accurate records and documentation to meet regulatory and compliance standards
• Collaborate with engineering and platform teams to transition manual processes into automated solutions
• Support ongoing cloud migration and modernization initiatives aligned with SRE principles

Requirements:

• 4+ years of Systems Engineering or Technology Architecture experience
• Proven experience supporting enterprise-grade applications in production environments
• Strong troubleshooting skills across applications, databases, and infrastructure layers
• Experience working in highly regulated, compliance-driven environments
• Experience with Site Reliability Engineering (SRE) concepts or operational automation
• Strong PowerShell scripting experience for automation and operational efficiency
• Working knowledge of Java-based applications, including testing fundamentals and experience supporting Tomcat or similar Java application servers
• Hands-on experience with relational databases (SQL, Oracle, or equivalent)
• ServiceNow experience for incident management, record keeping, and workflow tracking
• Detail-oriented with strong analytical and problem-solving abilities
• Effective collaborator able to work with technical, compliance, and business stakeholders

Desired skills:

• Experience with compliance, archiving, or eDiscovery applications
• Experience with Liquibase or similar database change management tools
• Power BI experience for operational or compliance reporting
• Experience with cloud transformation or modernization initiatives
• Experience with SRE or operations-to-engineering transformation initiatives

Pay range: $36.56 - $ 44.56 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.