Job Title: Program Manager
Duration of project: 9 months
Location: 100% Remote (Quarterly travel possible)
Description:
- Client is seeking an experienced Program Manager to support and oversee the Fleet Program within our Health Ministries, with a primary focus on portable clinical imaging assets, including ultrasound devices. This role requires a seasoned program leader who can operate at a strategic level, collaborate across multiple teams, and drive execution across a complex, multi market environment-without direct reports but with significant influence.
Position Summary:
- The Program Manager will be responsible for the successful definition, implementation, and delivery of a complex program composed of multiple projects and project managers. This role will partner closely with the Clinical Imaging (CI) team-particularly those overseeing device deployments across multiple markets-to ensure alignment, coordination, and on time delivery of both fixed and portable assets.
- Much of the upcoming work will center on portable ultrasound devices, which makes a background in clinical imaging highly preferred. Experience supporting device installations (any modality) is also valuable as this role helps bridge operational gaps between teams.
- The Program Manager will collaborate directly with project managers who report to the CI lead and will work within a dotted line structure. This individual will serve as a utility player, stepping in where needed to support planning, scheduling, risk management, vendor interactions, and cross team communication.
- This position is remote, with the possibility of occasional travel for quarterly planning sessions.
Key Responsibilities:
- Program Leadership & Delivery
- Lead the execution of a complex, multi market Fleet Program involving fixed and portable clinical imaging assets-primarily portable ultrasound devices.
- Deliver program outcomes within defined scope, time, quality, and budget constraints while managing moderate level risks and dependencies.
- Conduct strategic program planning, facilitate executive level communication, and resolve complex cross-functional issues.
- Cross Functional & Vendor Collaboration
- Serve as the connective tissue across teams, vendors, and organizational units to ensure alignment and remove roadblocks.
- Partner closely with project managers across markets who oversee device specific deployments.
- Work collaboratively with CI leadership (including Team) to advance program goals.
- Project Oversight & Support
- Support oversight of project scheduling, requirements documentation, scope management, budgeting, and status reporting across multiple related projects.
- Leverage the expertise of project managers within the CI structure and influence outcomes through coordination-not direct supervision.
- Provide hands-on assistance where necessary, especially around planning and workflow management of device installations.
- Operational & Technical Execution
- Manage and track the delivery flow for portable ultrasound devices, ensuring readiness, installation, and deployment activities are on schedule.
- Utilize tools such as ServiceNow and Google Workspace for documentation, tracking, and communication.
- Ensure alignment with technology lifecycle processes and organizational standards.
Required Skills & Experience:
- Healthcare experience is a must-particularly within clinical imaging or medical device environments.
- Experience managing complex, multi project programs with cross-functional stakeholders.
- Strong background in project estimating, scheduling, tracking, and implementation planning.
- Demonstrated ability to ramp up quickly in new environments and manage competing priorities.
- Proven influencing skills; able to lead without direct authority and work across departments and reporting structures.
- Ability to assess risk, communicate proactively, and implement contingency plans.
- Experience working in large, multi platform technology or clinical environments.
- Familiarity with ServiceNow and Google Workspace tools.
- Bachelor's degree in a technical or related field required.
Preferred Qualifications:
- Clinical Imaging (CI) background, particularly with device deployment workflows.
- Experience supporting device installation programs (any device type).
- PMP certification preferred but not required-experience is more important than credentials.
- MBA or related advanced degree.
Interview Process:
- Two interview rounds.
- Round 1: High-level evaluation of program management approach and background.
- Round 2: Additional vetting by HM to validate technical fit and skill alignment.
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