Supervisor Storeroom

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Loews Sapphire Falls Resort

Join the team at our Caribbean-inspired paradise that creates an island escape in a tropical oasis.

This position performs the daily storeroom operations, adhering to established storage, stock rotation, requisition, sanitation, and security procedures. Additional responsibilities include preparing reports and taking inventories.

Essential Functions and Responsibilities

• Train, guide, and motivate clerks to follow best practices, maintain accuracy and deliver consistent results
• Set clear expectations, follow up on tasks, and hold the team accountable for performance and standards
• Act as a daily point of contact between storeroom, chefs, and other departments
• Build a collaborative, positive environment for the team to work in
• Ensure all deliveries match purchase orders by verifying quantities, quality, dates, and temperatures
• Oversee correct rotation (FIFO), labeling, organization, and compliance with food safety guidelines
• Keep precise records, monitor stock levels, reduce waste, and help prepare for monthly or bi-annual counts
• Organize the day so that orders, storage and restocking happen on time and without hiccups, preventing delays to product delivery
• Monitor inventory variances, understand food and beverage cost implications, and assist in controlling waste and over ordering
• Monitor storeroom clerk workload to prevent/reduce overtime
• Build and maintain strong relationships with suppliers, buyers, and delivery personnel
• Support chefs with sourcing requests, product changes, and feedback
• Ensure HACCP, temperature logs, and sanitation standards are strictly followed
• Keep documentation and storage areas inspection ready at all times
• Other duties as assigned

Qualifications

• 2-3 years of storeroom, warehouse, inventory, or receiving experience - preferably in a hospitality, food service, or culinary environment
• Proven ability to lead, train, and motivate a small team, delegate tasks effectively and maintain accountability
• Strong understanding of inventory control, product rotation (FIFO), receiving standards, food safety and basic cost control practices
• Comfortable using inventory or purchasing systems as well as Microsoft Excel/Office
• Excellent attention to detail with strong time management and multitasking skills
• Clear, professional communication skills for working with chefs, purchasing, vendors, and team members
• Ability to stay calm under pressure, resolve delivery issues, and adapt quickly to unexpected changes
• Able to life and move boxes or materials up to 50lbs and spend extended periods standing, walking, or organizing stock areas
• Ability to work flexible schedule to include weekends and holidays
• High school diploma or equivalent required

• Ability to communicate effectively in English verbally with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.