People Experience Coordinator

Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA (tenapanor) and XPHOZAH (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada.

Position Summary:

The People Experience Coordinator greets our employees and visitors when they come into Ardelyx's Waltham, MA office and helps make their experience productive, easy and enjoyable. This role is also a key partner to the HR team responsible for managing front-desk operations, supporting employee and candidate experience, and providing administrative and scheduling support to the CHRO and HR team.

The People Experience Coordinator role is perfect for a dedicated and organized individual who truly enjoys providing excellent service and ensuring all our events - big and small - run smoothly. Your on-site support, can-do attitude, attention to detail and friendly approach really makes a difference to our team, visitors and our culture.

Responsibilities:

Front Desk and Workplace Experience

• Serve as the first point of contact for employees, candidates, and visitors; create a professional and welcoming environment.
• Manage front desk operations, including visitor check-in, deliveries, and visiting team members from other U.S. locations.
• Serve as the primary point of contact with Commercial team for scheduling and coordinating the use of the Oswinkle Training Center, including catering and on-site requests to support training needs.
• Work closely with training room users & IT to ensure proper room and technical set-up.
• Coordinate Waltham conference room scheduling and ensure rooms are properly set up and maintained.
• Oversee all hospitality aspects of the office including ordering supplies, mail and package distribution, ordering and managing refreshments, allowing teams to focus on core projects.
• Partner with Facilities and IT to relay time sensitive workplace requests.
• Support company events, on-site team meetings, leadership visits, and serve as the on-site lunch program liaison.

HR-Focused Support (from the Front Desk)

• Act as an accessible, trusted point of contact for basic HR questions and guidance (routing to appropriate HRBPs when needed).
• Assist with onboarding arrangements, such as welcoming new hires, coordinating badges, and ensuring everything is ready for their first day.
• Assist with interview coordination, candidate hosting, and scheduling.
• Help maintain HR documentation, trackers, and confidential files.
• Assist with HR programs like engagement initiatives, training sessions, and employee communications to help create a positive and connected workplace.

CHRO & HR Leadership Administrative Support

• Provide direct administrative support to the CHRO, including calendar management and meeting prioritization.
• Support planning and logistics for HR leadership meetings, off-sites, and strategic sessions.
• Manage sensitive and confidential information with the highest level of discretion.
• Manage and process expense reports as needed, ensuring accuracy, timely submission, and compliance with company policies and reimbursement guidelines.

Qualifications:

• 1-3 years of experience in office coordination, front desk, HR support, or executive administration.
• Experience in biotech, pharma, healthcare, or other regulated environments preferred.
• Strong organizational and multitasking skills in a fast-paced setting.
• High level of professionalism, discretion, and confidentiality.
• Excellent communication and interpersonal skills.
• Ability to be on-site during normal business hours in our Waltham, MA office Monday-Friday.

Preferred Qualifications:

• Experience supporting senior executives (CHRO or HR leadership preferred).
• Experience with HR systems.
• Experience coordinating interviews and onboarding processes.
• Familiarity with compliance-driven or regulated workplace environments.