Operations Manager (Electrical/Field Services)

About Shermco:

Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.

Position Summary:

The General Manager will be responsible for overseeing the day-to-day operations of the Des Moines branch. This includes leading staff, ensuring that all processes are running smoothly, and identifying areas for improvement. You will work closely with other departments and customers to ensure that the company is meeting its goals and objectives. Revenue is $14+M with a staff of 25+. This is an exciting time to be joining Shermco, as we are growing rapidly which is creating many growth opportunities, and we have a great culture and leadership, and we are well respected and known in our industry. This position will require you to be hands-on leader. This location does NETA testing and breaker repair.

Lead and grow business
• Lead and supervise staff, including hiring, training, and performance evaluations
• Develop and implement operational policies and procedures
• Ensure that all processes are running smoothly and efficiently
• Identify areas for improvement and implement new strategies to increase productivity
• Monitor and analyze key performance indicators to measure success and identify areas for improvement
• Collaborate with other departments and customers to ensure that all goals are aligned and met
• Ensure compliance with all relevant regulations and laws
• Provide world-class safety culture leadership

• An education at the bachelor's degree. Specific industry experience may be considered in lieu of a degree.
• 5+ years of experience in operations/general/site/plant or field services management with P&L responsibility, ideally in an engineering services or field services environment in manufacturing, MEP, Electrical, Mechanical, or Industrial
• Data Center customer experience is highly desirable
• Experience working with customers and building relationships
• Strong leadership and management skills with experience growing a business
• Self-starter
• Strong safely culture leadership experience
• A strong desire to "win"/competitive nature with a strong drive, energy, and motivation
• An interest and ability in being a hands-on leader
• Strong change management skills
• Excellent communication and interpersonal skills
• Ability to analyze data and make informed decisions
• Knowledge of relevant regulations and laws
• Ability to work well under pressure and meet deadlines