Onboarding Coordinator

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Elwyn seeks an Onboarding Coordinator who supports the pre-hire process from offer acceptance through Day One readiness. This role serves as the primary point of contact for incoming employees, coordinates pre-employment screening and clearance activities, ensures accurate and timely completion of required documentation, and partners with Talent Acquisition (TA), Hiring Managers, Credentialing/Compliance, and Human Resources to deliver a smooth and compliant onboarding experience.

Pre-Hire Clearance Standards: Applies current standards and organizational requirements for clearing candidates for hire, including initiating, tracking, verifying, and documenting required background checks, clearances, licenses/certifications (as applicable), and reference checks. Ensuring results are reviewed, recorded, and routed according to policy and escalation requirements.

DUTIES AND RESPONSIBILITIES:

• Serve as the primary point of contact for new hires from offer acceptance through their first day, providing clear instructions, timelines, and responsive support.

• Coordinate and track completion of pre-employment requirements, including background checks, clearances, fingerprinting (as applicable), physicals, drug screens, reference checks, immunizations, and any role-specific screenings.

• Initiate, monitor, and document all required verifications (e.g., employment, education, licensure/certification where required) and ensure records are complete, accurate, and audit-ready.

• Facilitate new-hire paperwork completion and ensure all required forms are received prior to Day One whenever possible.

• The Onboarding Coordinator schedules and completes meetings with new hires to sign Section 2 of Form I-9.

• Coordinate start-date readiness by confirming pre-boarding completion and resolving outstanding requirements prior to Day One whenever possible.

• Schedule or register new hires for new employee orientation (NEO) and required training sessions, and coordinate with internal partners to ensure attendance and successful handoff.

• Maintain candidate/new-hire status updates in HR systems (e.g., Applicant Tracking System and/or HRIS) and communicate progress, exceptions, and next steps to Hiring Managers and Talent Acquisition.

• Update the New Hire Tracker daily to support real-time inquiries by Hiring Managers and Talent Acquisition for accurate onboarding status.

• Identify issues that may delay clearance (e.g., missing documentation, adverse results, expired clearances) and escalate per policy to the appropriate HR/Talent Acquisition/Compliance leader for review and resolution.

• The Onboarding Coordinator partners with Hiring Managers, Recruiters, HR, and Compliance/Credentialing teams to ensure a consistent, compliant, and positive new-hire experience.

• Maintain confidentiality and comply with all applicable regulations and organizational policies related to background screening and the handling of personal information.

• Primary work location is the nearest Elwyn corporate office; attend on-site meetings as needed to foster team engagement, with most work completed remotely.

• The Onboarding Coordinator attends career fairs and hiring events at the nearest Elwyn corporate office and the surrounding area as needed to support pre-hire activities.

COLLABORATION & TEAM ENGAGEMENT:

• Participate in team meetings using Microsoft Teams and maintain video on for a portion of meetings, as appropriate, to support collaboration and team engagement.
• Perform other duties as assigned.

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• High school diploma or equivalent required; associate or bachelor's degree in Human Resources, Business, or a related field preferred.
• Two (2) years of experience in Human Resources, Talent Acquisition, credentialing/compliance, onboarding, or an administrative support function required.
• Experience coordinating background checks, clearances, and pre-employment screening workflows (or similar regulated documentation processes) required or strongly preferred.
• Experience using HR systems such as an Applicant Tracking System (ATS) and/or Human Resources Information System (HRIS) preferred.
• Demonstrated intermediate skill level in Microsoft Outlook, Excel, Word, and PowerPoint; comfortable working in Microsoft Teams.
• Strong written and verbal communication skills with a customer-service mindset and ability to guide new hires with varied technological experience through detailed requirements.
• Highly organized with strong attention to detail and ability to manage multiple candidates/new hires simultaneously in a fast-paced environment.
• Ability to handle confidential information appropriately and apply policies consistently.

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal