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Under minimal direction, manages strategic high-impact accounts, partnerships, programs, or initiatives that often have an enterprise reach across lines of business. Partners with internal and external business leaders to envision, define, and initiate creative solutions that will drive growth, retention, and revenue goals and objectives. Provides direction and guidance to key internal and external stakeholders to foster innovation, socialize market trends, customer needs, and identify mutually beneficial opportunities that expand partnerships, with a focus on achieving successful outcomes that realize additional growth and revenue.
Partners with internal and external business leaders in envisioning and strategic planning efforts to expand partnerships that promote growth and retention
Develops roadmaps/implementation plans to achieve creative vision and strategic plans
Establishes and manages the governance structure for the vision and strategic plan
Manages internal and external communications with key stakeholders, and sponsors
Performs risk assessments for creative strategies and plans, and manages escalation of issues as needed
Coordinates and monitors the scheduling, financial, and technical performance of strategic plans and solutions
Assesses resource needs and plans for the strategic roadmap, ensuring maximum efficiency in resource allocation across business areas
Operates with a fiscally fit mindset that seeks to balance external market demands with internal capabilities, priorities, and resources
Participates with key stakeholders in the development of the budget, financial projections, and forecasted ROI for the strategic roadmap
Aids in the negotiation of contracts and contractual changes, and coordinates the preparations of proposals, plans, specifications, and financial conditions of contracts
Ensures adherence to master plans and schedules, facilitates solutions to problems, and directs the work of team members assigned to the strategic plan from various departments and/or lines of business
Works with stakeholders, business partners, and team members to ensure plans are completed on time and within budget, and deliver the intended business results and value
Acts as a leader to build an effective matrixed team with a shared vision to develop and deliver creative solutions for expanding customer partnerships
Clearly communicates roles and expectations to team members
Creates and delivers information at an appropriate level for the audience, including presentations and status updates
Gains needed support from key stakeholders to lead and manage changes to successfully execute the strategic plan
Regularly exercises discretion and independent judgment in the performance of job duties
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Business Administration or related field or equivalent experience
6+ years of experience in strategic account management for key complex customers
Relies on extensive experience and professional judgment to plan and accomplish goals
Proven ability to navigate complex situations through organizational landscape and with multiple stakeholders
Strong leadership skills to coordinate and motivate cross-functional teams
Ability to drive results through informal authority, serve as a consultant to key business partners, and represent customers in every thought and interaction
Proven ability to successfully manage risks/issues through quality decision-making and problem solving
Ability to elicit cooperation from internal cross-enterprise senior management as well as external customers
Demonstrates ability to be a decision-maker showing balanced consideration of business issues, risks, and rewards
Outstanding interpersonal, written, and verbal communication skills
Strong business aptitude, analytical, and problem-solving skills
Strategic skills to support envisioning work, strategic planning and measuring results
Willing to travel as required (estimate 10%) #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $84,000.00 - $141,750.00
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
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VSP Vision
Apr 16, 2026