Position: AR/AP Representative
Duration: 9 Months (Contract to Hire)
Location: Glen Allen, VA 23060
Pay Rate: $20.00 - $22.00 Hourly on W2
Hours: 9:00 am - 05:00 pm EST
JOB DESCRIPTION:
The Accounting Clerk is responsible for handling all correspondence related to Accounts Receivable accounting functions within the Travel Business segment.
This position requires interaction with some or all the following:
- Internal fulfilment resources and help desk agents.
- Daily, person will be responsible for clearing high volume support center tickets, open receivables, and customer refunds.
RESPONSIBILITIES:
- Support processing of daily refunds, review daily service center tickets, email correspondence from internal and external customers to ensure accurate processing of daily redemptions.
- All exceptions/errors must be resolved timely.
- 2 years of experience in detail-oriented work environment preferably either Billing , AP, or AR.
- Assist in Monitoring and researching open receivables and support tickets in order to meet key performance metrics.
- Assist with performing weekly and monthly reconciliation and invoice review.
- This includes the generation of departmental reporting used for billing and reconciliation.
- Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.
- At least 2 years of customer service experience.
- Ability to manage large data elements in an organized and timely manner.
- Ability to navigate and multitask between various systems and processes to more efficiently reconcile transactions.
- Attend training classes for the launch of new programs and/or recurring training.
- The expected result is to retain this information to effectively service customers.
- Maintain updated process documents and work on special project as required.
QUALIFICATIONS:
- Proficiency in Excel and MS Office Products ( i.e. Pivot Tables and VLOOKUPs)
- Possess effective communication skills , both verbal and written.
- Ability to research, compile, analyse and interpret data.
- Must be able to adapt to new and different computer programs and software to enable efficient data gathering and analysis.
- Ability to work independently
- Enthusiastic/Motivated individual
I look forward to connecting soon!
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.