Salesforce Developer

Salesforce Developer - Service Cloud / OMS / Agentforce

Location: Bedford, MA (Local Candidates Only - within ~30 miles)

Employment Type: Hybrid (Remote currently, must be local)

Pay: $45-$50/hr.

We are seeking a Salesforce Developer with strong experience in Service Cloud, Order Management (OMS), and Agentforce to design and deliver scalable CRM and customer service solutions. This role supports full lifecycle development, integrations, and AI-driven enhancements within a global Salesforce environment.

Key Responsibilities:

• Design, build, and support solutions using Salesforce Service Cloud and Order Management (OMS)
• Develop applications using Apex, Lightning Web Components (LWC), and Flows
• Build and maintain REST API integrations and backend services
• Deliver enhancements across the full software development lifecycle (SDLC)
• Translate business requirements into scalable Salesforce solutions
• Enhance and optimize Agentforce chatbot functionality, including transactional workflows
• Configure chatbot intents, prompts, actions, fallback logic, and knowledge integration
• Support Salesforce Data Cloud for personalization, identity resolution, and data mapping
• Participate in testing, UAT, deployments, and production releases using Git-based DevOps processes

Required Qualifications:

• 5+ years of Salesforce development experience
• Strong hands-on experience with:
  
  
  
  • Service Cloud
  • Order Management (OMS)
  • Agentforce (recent experience required)
  • Apex, LWC, Flows, and REST APIs
  
  
  
  
• Experience with Salesforce integrations and deployments (Git-based preferred)
• Bachelor's degree in a technical field (required)
• Salesforce Platform Developer I/II certifications preferred
• Strong problem-solving and communication skills

Preferred Experience:

• Salesforce Data Cloud
• AI/chatbot or conversational automation tools
• Global or multilingual Salesforce implementations
• Customer service, warranty, or technical support systems

Employee Benefits

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plans
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks
• Health Savings Account (HSA)
• AD & D Insurance

This role is best suited for a hands-on Salesforce engineer who can confidently work across Service Cloud, OMS, and AI-enabled chatbot solutions.

Click "Apply Now" to be considered.

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.