Director of Life Enrichment Services

Status: Full Time, ExemptStarting Wage: $40.98/hr. Position Open Until FilledPlease submit a Cover Letter and Resume with application. Hours: Monday - Friday 8:00am-4:30pm

Dodge County offers a generous benefits package including:

• Paid Time Off (PTO) - available for use after 30 days of employment
• 10 observed paid holidays
• Health, Dental, Vision Insurance
• Health Savings Account (HSA) - with employer contributions - HRA
• Life insurance, Long-term disability, short-term disability and Flex spending
• Participation in the Wisconsin Retirement System (WRS) - an exceptional pension plan with employer match (upon vesting) and lifetime retirement payment.

ESSENTIAL FUNCTIONS

1. Provides leadership in attracting, retaining, and developing an engaged workforce in the delivery of superior services to residents and families.
2. Directs the work of and manages assigned staff for activity services. Interviews and selects new employees. Provides training, instructions, and ongoing training needs. Assigns tasks, reviews work, and prepares performance evaluations. Provides staff coaching/counseling. Recommends employee transfers, promotions, disciplinary action, and discharge.
3. Provides leadership and management to all assigned staff. Audits work as needed to ensure adherence to pertinent regulations.
4. Administers and oversees all services and operations assigned to Activity Services.
5. Recommends, develops, promotes, implements, and refines new and existing related programs.
6. Monitors the divisions services operations for efficient and effective application of department policies, procedures, standards, and compliance with county, state, and federal ordinances, statues, codes, and regulations; directs staff on complex work and interpreting the application of policies, procedures, and regulations.
7. Researches, recommends, develops, and implements policy and procedures for operational effectiveness, sustainability, customer service, collaboration, and safety.
8. Provides leadership, develops work plans and strategies to meet both short term and long-term operation's needs; develops and directs the implementation of goals, objectives and work standards to ensure success; ensures clear direction and proper implementation.
9. Leads public-facing communication efforts-including radio appearances, program announcements, community outreach, and oversight of the organization's social media page.
10. Develops and recommends annual division budgets to the Executive Director/Administrator, forecasts necessary funding for program needs, staff, and materials. Monitors budget, contracts, services, and other factors to ensure compliance; identifies problem areas and recommends refinements; authorizes expenditures.
11. Member of the Staff Morale Committee in planning and implementing creative, meaningful events that enhance workplace culture and promote positive staff morale.
12. Manages all aspects of volunteer coordination including recruiting, interviewing, and matching volunteers, scheduling, outreach/marketing efforts, record-keeping, and maintaining accurate training and hour logs while maintaining strong community partnerships and clear communication
13. Manages all aspects of gift shop operations including inventory, ordering, and record-keeping
14. Oversees and leads community events to promote engagement and visibility.
15. Manages the beauty salon and staff, including supply inventory and scheduling residents for services.
16. Manages requests from the Friends of Clearview Fund including organizing submissions, processing approvals, and allocating funds.
17. Collects activity staff quality assurance reports, compiles findings for the QA Committee, and follows up on identified issues or concerns.
18. Responds to residents, families, and the general public regarding complaints, questions, requests for information, problem resolution, and customer service.
19. Completes MDS Assessments and creates a plan of care to ensure person centered care for each resident.
20. Other duties as assigned.

REQUIRED JOB COMPETENCIES

• Knowledge of social, economic, and health problems of basic human behavior and of available assistance and rehabilitative services and techniques.
• Knowledge of human service needs assessment methodologies.
• Knowledge of legal requirements including privacy, resident rights, confidentiality, and non-discrimination.
• Knowledge of goals, principles, and practices of human service programs, program administration, and program goals and their intended impacts.
• Knowledge of the County and Department's operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
• Ability to effectively utilize the principles of strategic and long and short-range planning.
• Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures, and techniques for resolution of issues.
• Ability to research and analyze detailed information and make appropriate recommendations.
• Ability to develop department goals and objectives.
• Ability to plan, develop, implement, and evaluate projects and programs.
• Ability to develop, interpret and implement regulations, policies, procedures, written instructions, general correspondence, and other department specific documents.
• Ability to prepare, recommend and monitor an operating budget, including line-item budgeting.
• Knowledge of management and supervisory practices & principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time off, and maintaining personnel records.
• Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner.
• Ability to instruct and train in methods and procedures.
• Ability to organize, assign, and modify the work assignment of others, and (re)-establish priorities to meet deadlines.
• Ability to establish and maintain accurate records of assigned activities and operations.
• Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
• Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
• Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
• Ability to think quickly, maintain self-control, and adapt to stressful situations.
• Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
• Knowledge of computer software including word processing, spreadsheet and database applications consistent for this position.
• Ability to perform mathematical calculations required of this position.
• Ability to communicate clearly, concisely and effectively in English in both written and verbal form.
• Skill in researching and understanding complex written materials.
• Ability to prepare and maintain accurate and concise records and reports.
• Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
• Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
• Ability to handle sensitive interpersonal situations calmly and tactfully.
• Ability to maintain professionalism at all times.
• Ability to maintain effective working relationships with individuals within and outside the organization.
• Ability to maintain confidentiality and discretion regarding business-related files, reports, and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations.
• Ability to work the allocated hours of the position and respond after hours as needed.

PHYSICAL AND WORK ENVIRONMENT

• This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work is primarily in a health care setting where specialized resident programs are implemented.
• Work environment includes exposure to infectious agents, chemical agents, and resident behaviors.

Dodge County is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Accessibility Accommodation for Applicants.

Bachelors (required)

CTRS-Certified Therapeutic Recreational Specialist License. (preferred)
Music Therapist, Art Therapist, or Recreation Therapist Degree. (preferred)
Three years' previous supervisory experience. (preferred)
Must meet requirements of the Dodge County Driver Qualification Policy. (required)
Must possess of obtain CPR/First Aid certification within 12 months of hire. (required)
Must successfully pass caregiver and criminal background check. (required)
Bachelor's degree in therapeutic recreation or related field with five (5) years' experience as an activity professional with elderly or disability populations, or long-term care management. Equivalent combination of education and experience which provides necessary knowledge, skills, and abilities may be considered. (required)
Certification as an Activity Professional through an accredited course such as the National Certification Council for Activity Professionals in accordance with federal and state regulations, or ability to obtain within 1 year of hire. (required)