Enterprise Business Analytics Internship

Pay Range: $24.50 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

* Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

* Best-in-class well-being programs

* Annual, no-cost health assessment program Blueprint for Wellness

* healthyMINDS mental health program

* Vacation and Health/Flex Time

* 6 Holidays plus 1 "MyDay" off

* FinFit financial coaching and services

* 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

* Employee stock purchase plan

* Life and disability insurance, plus buy-up option

* Flexible Spending Accounts

* Annual incentive plans

* Matching gifts program

* Education assistance through MyQuest for Education

* Career advancement opportunities

* and so much more!

Quest Diagnostics is seeking motivated, capable and talented individuals with high levels of interest in business analytics and AI to join the internship program with the Enterprise Business Analytics group that supports the Commercial, Finance, and Marketing functions. This internship program will work on projects that leverage insights derived from machine learning and AI, automation, and scalable analytics to drive business impact and support the functions in delivering their business objectives.

Success in this role requires strategic and analytic acumen, ability to connect analytics and business needs, and the ability to communicate to key stakeholders the results and insights that impact decision making. The ideal candidate thrives at the intersection of analytics, AI adoption, business strategy, and stakeholder engagement, combining a strong analytical and technical foundation with a customer-first approach to fuel growth, efficiency, and timely business decision making.

The intern position will be assigned a senior leader within the EBA for mentorship and oversight.

Some types of projects an intern may support across the functions include but not limited to:

• Finance: Financial modeling, risk/scenario models, financial planning, financial forecasting, revenue cycle management
• Marketing: Customer/persona segmentation, marketing mix modeling, campaign effectiveness, market/competitive intelligence, upstream marketing, multi-touch attribution, and multimodal content personalization
• Commercial: Market expansion modeling, geo-mapping/geo-analytics, sales and customer analytics, sales force effectiveness, targeting and opportunity identification, revenue forecasting, customer attrition, sales funnel/pipeline analytics, and prediction models

The EBA intern is expected to proactively engage and collaborate with Finance, Commercial and Marketing stakeholders and touchpoints on deliverables.

1. Responsible for developing and communicating analytical insights effectively for Finance, Commercial, and Marketing functions
2. Work under the supervision of senior team members to create analytical models to support discovery phase analysis
3. Mining vast amounts of data to identify business and customer trends / opportunities
4. Build analytical models to form the foundation of business decisions and regularly monitor the performance of those models
5. Experimenting with different combinations of our existing technology stack including AI and developing impactful use cases for proof-of-concept (POC) testing
6. Demonstrating POCs value by assembling bits of technology in a virtual sandbox environment that will allow leadership to see a potential piece of technology/AI working with our existing systems
7. Work against fixed timelines and key deliverables
8. Skillfully convey complex analytical results and concepts into concise and actionable business-oriented summaries for the management team
9. Work effectively in the analytics technology/AI stack that integrates predictive modeling, automation, and self-service analytics using AI-supported platforms and applications alongside existing Quest infrastructure - including but not limited to AI platforms (GPT), visualizations (PowerBI, Tableau), coding platforms/tools (Github, VS code), programming languages (Python, SQL, SAS), and database management.
10. Willingness to travel up to 25% domestically for in-person and stakeholder meetings as well as center-led or regional strategic meetings requiring advanced analytics support

Education:

• Working towards Bachelor's degree in a quantitative discipline such as Mathematics, Statistics, Economics, Engineering, Operations Research, Computer Science, Physics

Experience:

• Intern or work experience with predictive analytics, pattern recognition, or data mining/data analysis preferred

Knowledge:

• Financial and business acumen
• Strategy - Know the business, Focus on the customer, Promote strategic alignment
• People - Collaborate with others, Communicate openly and transparently, continually develop self and others.
• Results - Deliver superior performance, demonstrate agility in decision making, Accelerate and embrace change

Skills:

• Cross systems view
• Strategic thinking
• Cultivating vendor relationship
• Crisis management and prioritization
• Decision making
• Executive presentations and presence
• Continuous Improvement mindset
• Excellent written and verbal skills
• Leadership
• Self-motivated, works well both independently and as part of an agile team