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SHIFT: Day (United States of America)
Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.
CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.
A Brief Overview Responsible for the timely and accurate data entry for all CHOPPA related services performed at both non-CHOP facilities and CHOP owned facilities as needed. The coordinator will support the functions by utilizing multiple outside hospital and payor resources to register patients seen by CHOPPA physicians and perform charge entry and/or corrections as well. The role will also be responsible for managing charge review work queues and facilitating timely and accurate resolution of charges within Epic. This position requires an understanding of physician billing relating to Medicare, Medicaid, Managed Care- HMO's and all other third-party billing, in addition to, proficiency in data entry on computerized systems.
What you will do
Patient Registration Responsibilities
Register patients seen by CHOPPA physicians at non-CHOP locations accurately and timely within the CHOP Epic system. Use non-CHOP electronic medical record systems and payor portals to obtain accurate patient insurance and demographic information. Assist with registration for services provided by outside hospitals as needed. In coordination with the External Registration/Charge Entry Manager, ensure timely receipt and batching of registration requests; follow up with external providers as necessary.
Charge Entry & Processing
Review, batch, and data-enter all services systematically. Batch services by billing area, complete Charge Batch Headers, and verify Hash and Charge Totals. Review Batch Proofs, system totals, and billing area information to ensure all services match patient records. Complete charge entry accurately and timely 100% of the time. Maintain thorough knowledge of systems and corresponding fields within the charge entry process. Perform charge corrections in the Epic billing system. FSC all anesthesia records and assist with case counts as needed. Maintain reconciliation of daily and month-to-date report files by division. Review and reconcile all daily reports with charge entry totals. Return charge slip to original batch after entry or follow-up.
Charge Returns & Follow-Up
Submit all outpatient code change requests to Compliance within 24 hours of receipt. Submit all abstracted code change requests to the Director of Abstraction and Compliance within 24 hours. Return charges requiring additional information within 24 hours of receipt. Contact department/abstractionist (via email) within 24 hours if the provider is not linked to the billing area. Correct and submit charges from the work queue once corrected charge slips are returned. Verify that all charges in the Deferred Tab have been returned to the department. Follow up on all outstanding charge returns by emailing PARC a spreadsheet listing returns outstanding for 10+ days.
Logs & Documentation Management
Enter all charge corrections into the charge correction log. Enter all code change requests into the charge correction log before sending them to the appropriate party. Enter all charges requiring additional information into the return log. Follow up on all logs weekly and send second requests when necessary. Notify the charge entry supervisor of any issues obtaining necessary information monthly, 100% of the time.
Claim Edit & Billing Support
Support Claim Edit Work Queue (General Billing Errors) when the Registrar is absent. Reconcile the status of accepted claims with the status of the same claims in Epic. Identify trends or issues in claims submission runs or payors. Assist in charge review work queue resolution as needed. Manage and maintain charge review work queues to ensure timely and accurate issue resolution to support billing and revenue recognition.
Other Responsibilities As Needed
Education Qualifications
- High School Diploma / GED - Required
Experience Qualifications
- At least two (2) years Two years experience in the medical field with some knowledge of physician billing - Required
Skills and Abilities
- Computer Skills (preferably Excel, Word & Access)
(Required proficiency) - Good communication skills (both verbal and written) (Required proficiency)
- Typing skills (Required proficiency)
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE:
$20.55 - $25.69 Hourly
Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.
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Children's Hospital of Philadelphia
$20.55 - $25.69 Hourly
Apr 21, 2026