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Program Lead - Downingtown, PA

Merakey

United States, Pennsylvania, Downingtown

Apr 21, 2026

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Program Lead

#109072

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Position Type

Full-Time

Shift

1st Shift - with week-ends

Work Schedule

Tues thru Fri 8A-3P, Sat 10A-10P

Requirements

Section 2: Minimum Credentialing Requirements

Minimum Required Education		Education Field of Study (if applicable)	Click or tap here to enter text.
Experience Accepted in Place of Required Education (if applicable)	*Equivalency for credited coursework and experience	Licensure and/or Certification	NADSP Certification obtained within first year of hire
Total Years Experience		Specific Experience Requirements	Click or tap here to enter text.
Supervisory/Managerial Experience:		Additional Language (Reading/Writing/Speaking Fluency):	Click or tap here to enter text.

HS diploma or GED

must be 18 yrs or older

Must have D/L

Must have experience in IDD and Mental Health settings

Excellent interpersonal, communication, and conflict resolution skills

Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment

Ability to make quick decisions and remain calm under pressure

Ability to work independently and collaboratively as part of a team

Description

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities, supervising program staff, and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Staff Management

* Provide guidance, support, and direction to staff members

* Assign duties and responsibilities to staff based on program needs and individuals' strengths

* Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

* Ensure the safety and security of clients and staff by enforcing program policies and procedures

* Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns

* Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Section 5: Job Specific Functions

What are the major functions this role is required/expected to execute?

* Acts as the lead staff and point person when on shift

* Work with the Program Manager to oversee the work of the DSPs

* Approve all DSP timecards and leave requests

* Prepares and manages house schedules in coordination with the Program Manager

* Direct Care responsibilities to include but not limited to activities of daily living (ADLs), food preparation and/or feeding, maintaining required supervision requirements

* Medication management and administration

* Incident Management in coordination with Program Manager and QCO

* Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping

* Ensure ongoing upkeep and maintenance of assigned home

* Ensures overall cleanliness ongoing

* Daily maintenance needs (lightbulbs, filter cleanings, etc.)

* Identifies needed repairs and submits maintenance requests

What Merakey Offers YOU:

We believe in giving back to our team. Merakey provides:

DailyPay - access your earnings when you need them
Flexible Schedules & Work-Life Balance
Health, Dental, Eye, and Ear Benefits
Employee Referral Bonuses
Care.com Membership
Cell Phone Discounts
Paid Training & Career Development Opportunities

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Ready to make a difference?
Apply today at www.merakey.org/careers to learn more.