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Analyst Senior, Supplier Management

FIS
United States, Florida, Jacksonville
Apr 22, 2026

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touchnearly everymarket,companyand person on the planet. Our teams are inclusive and diverse.Our colleagues work together and celebrate together.If you want to advance the world of fintech,we'dlike to ask you: Are you FIS?

About the role:

This role plays a pivotal role in driving supplier management programactivitiesacross FIS,aligningwith businessobjectives, mitigatingrisksand driving performance excellence. The position bridges internal business units,suppliersand strategic partners to ensure value delivery,complianceand innovation.

About the team:

Join our growing Supply Chain Management team today!You'llhave the exciting opportunity to support and coordinate relationships with key suppliers and supplier contacts, line of business (LOB) and Supply Chain Management (SCM) stakeholders.You'llbe responsible forthe implementation of processes, tools, reports & detailed analysis to support initiatives that enhance our organizational capability to execute supplier management activities thatminimizesandmitigatesrisk,optimizesperformance, and strengthens supplier relationships.

Whatyou'llbe doing:

Vendor Portfolio Management

  • Understand category strategies, build and provide input to the overall vendor portfolio, considering overall FIS business and category objectives.
  • Partner with Category Leads toidentifyoptimalnumber of vendors for each subcategory, including Preferred, and set targets for volume and spend percentage
  • Identifykey vendors to be managed by Supply Chain Management (SCM) within assigned Category group ("in-scope vendors")
  • Drive vendor optimization activities with Category, including use of Preferred Vendors
  • Provide input to vendor onboarding/inactivation decisions
  • Support category & subcategory reporting along with vendor-level relationship reporting

Relationship

  • Manage relationships with FIS process partners, Vendors, and internal business stakeholders
  • Understand services provided by in-scope vendors including breadth and depth of services, FIS business relationships, business users, incident history, client impact etc.
  • Maintainaccurateinformation about in-scope vendors, partnering with Vendor Management teams to ensure source systems are up to date
  • Provide input to build andmaintainunderstanding of, and champion overall Vendor Management program requirements.Act as subject matter expert within Supply Chain Management and for business users supported, including delivering education and developing tools tofacilitatecore processes

Risk (Regulations, Financial and Operational)

  • Validate services and relationship risk assessments and ensure complete and updated
  • Monitor and evaluate operational and key risk indicators (KRIs) to ensure they meet contractual obligations and quality standards
  • Support performance failure recovery efforts byfacilitatingthe collection of fees and vendor rebates/credits in alignment with contract terms
  • Support business users and Category teams to resolve contractual issues and enable recourse actions for Vendor breaches
  • Support risk and incident remediation,facilitateperiodic reviews of risk acceptance, and escalate Vendor issues as needed
  • Track identified risks and incidents, manage risk acceptance reviews, and enable risk and incident reporting

Performance

  • Manage, or closely partner with designated business vendor owner, in-scope vendors including strategy alignment, risk and reward management, relationship development, shared goals, and collaboration, business reviews,monitoringof Service Level Agreements (SLAs) or other performance measures,identifyingissuesand driving remediation actions, including escalation where needed
  • Understand all applicable performance for in-scope vendors andidentifymeasurement methodologies
  • Create and own 360 snapshots for all in-scope vendors
  • Support innovation and sustainability initiatives byparticipatingin sessions, prioritizing ideas, andassistingwith business case development and tracking of implementation activities & actions

What you bring:

  • Exceptional skills related to MS Office (especially Excel & PowerPoint)
  • Knowledge of procurement and supply chain system experience and system implementation experience
  • Knowledge of supply chain or procurement functions and procedures
  • Knowledge of supplier/vendor relations
  • Knowledge of project management methods and techniques
  • Excellent verbal and written communication skills to technical and non-technical audiences ofvarious slevels in the organization, e.g., executive, management, individual contributors
  • Excellent problem solving, team and time management skills managing multiple deadlines for self and others
  • Proficiencytooperateindependently

What we offer you:

At FIS, you can grow your career as far as you want to take it.Here'swhat else we offer:

  • Opportunities to make an impact in fintech
  • Personal and professional learning
  • Inclusive, diverse work environment
  • Resources to give back to your community
  • Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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