Claims Project Manager

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located inEnglewood Cliffs, NJ.

Claims Project Manager

Top Skills:

1. Analytical skills
2. Communication
3. Results-oriented
4. Proficient in Excel
5. Bilingual Korean strongly preferred

Summary:

The primary responsibility of this position is to review Concealed Damage Claims from various business partners. The goal of this position is to support on-time, in-scope strategic program management and strategic planning. To achieve the highest performance, the person in this position is expected to maintain effective communication with key stakeholders and leaders within the division and cross-divisionally, where applicable. Also, the person in this position requires attention to detail and excellent communication skills, with the capability of storytelling visually.

Responsibilities:

• Investigation: Review claim forms, bills of lading, and inspection reports to determine if damage occurred while in the care of the carrier.
• Documentation Review: Analyze photos, verify the validity of the claim.
• Perform key program/project management, from planning to project deliverable developments.
• Collaborate with key department leaders to develop short-term to mid-term planning.
• Communicate to leadership on program/project progress and escalation/decision points.
• Develop content for executive-level presentations and reports to communicate and achieve buy-in for recommendations.
• Develop content for and coordinate executive workshops and working sessions.

Requirements:

• Preferred Education - Bachelor's Degree is a plus but not required (or equivalent experience)
• 2+ years of experience from a strategy/management consulting firm or within a strategic planning/corporate development function in a global organization
• Experience communicating with mid-level to top-level leaders (status reports, presentations, in-person meetings)
• Working knowledge of Project Management Fundamentals, Documentation practices, and systems
• Experience working in a global organization is a plus
• Experience: Prefers 2+ years of claims handling or industry experience, but not required

Preferred Skills:

• Analytical Skills: Ability to evaluate complex, sometimes contradictory evidence to determine the true cause of loss.
• Attention to Detail: Meticulous review of documents to identify discrepancies in concealed damage cases.
• Technical Knowledge: Understanding of product damage evaluation.
• Communication & Negotiation: Strong written and verbal skills for communicating with claimants and negotiating settlements.
• Client service-driven with excellent relationship management skills.
• Ability to effectively engage with and facilitate collaboration with diverse groups/stakeholders.
• Team-oriented, but able to work independently and manage multiple tasks.
• Self-directed, self-motivated, and results-oriented.
• Korean bilingual is a plus.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, paid time off, and more!

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

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