New

Clinical and Operational Performance Manager

University of Arkansas for Medical Science
life insurance, sick time
United States, Arkansas, Little Rock
4301 West Markham Street (Show on map)
Apr 23, 2026
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Closing Date: 05/23/2026 Type of Position:Professional Staff - Project/Program Administration Job Type:Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Department:ICE \| MUSL Ortho Administration Department's Website: Summary of Job Duties:The Clinical and Operational Performance Manager develops and implements strategies to improve efficiency, productivity, and quality of patient care. Analyzes data and key performance indicators to identify areas for improvement and implements process improvements. Collaborates with clinical staff, department heads, and senior leadership to ensure alignment with organizational goals and objectives. Provides leadership, guidance, and support to clinical teams to drive continuous improvement and achieve optimal operational performance. This will assist with MUSL, Spine, TOSH, and Women and Infant Services Lines. Qualifications: Minimum Qualifications: Bachelor's Degree plus 2 years of clinical/healthcare experience Preferred Qualifications: Graduate Degree RN license Knowledge, Skills, and Abilities: Transformational Leadership skills and participatory leadership style leading programs/projects Attention to detail Exemplary written and communication skills Expertise in analytical approaches and quantitative methodologies, Statistical analyses Ability to adjust to multiple demands, shifting priorities on short notice Ability to produce large data sets and reports with a high degree of accuracy Self-directed Champions' new initiatives Acts as a catalyst for change and manages implementation Effectively identifies goals and vision for the team Strong acumen for technology Exposure to and experience with various systems and databases Additional Information: Responsibilities: Work with physicians, nursing leadership, and therapy managers to improve clinical operations efficiency through templates, staffing, and metrics. Work with leadership on planning and implementing new clinic locations. Work with the revenue cycle team, providers, and managers on optimizing revenue cycle processes. Work with nursing leaders and therapy managers regarding supplies and DME to help with standardization, cost effectiveness, and revenue enhancement. Work with TOSH Medical Director and Contracts Department regarding potential supply savings regarding instruments and implants. Engage and support clinical staff and surgeons through onboarding and follow-up. Work with assistant service line administrators to help support administrative reporting and documentation, including biweekly/monthly productivity reports and standardization of tools and supplies. Work with assistant service line administrators on budgets, faculty FTE sheets, and physician recruitment initiatives. Work with the TOSH Medical Director and OR leadership on efficient OR block scheduling of surgeons. Other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact askrecruitment@uams.edufor any recruiting relatedquestions. All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:N/A Frequent Physical Activity:Hearing, Sitting, Talking Occasional Physical Activity:Crawling, Crouching, Feeling, Kneeling, Manipulate items with fingers, including keyboarding, Reaching, Standing, Stooping Benefits Eligible:Yes