Strategic Account Manager- Industrials

Working at Watlow

Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for over 100 years! Our corporate values guide us uncompromisingly to always do the right thing, continually learn and improve, respect everyone, and lead with service and humility.

At Watlow's Global Headquarters in St. Louis, Missouri, we combine a rich legacy with forward-thinking innovation. Founded in 1922 in the heart of St. Louis, Watlow has grown from a small heating element manufacturer into a global leader in thermal systems. Our headquarters is more than just an office, it's a hub for collaboration, advanced engineering, and customer-focused solutions.

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We are hiring a: Strategic Account Manager- Industrials

(Remote)

Watlow is seeking a Strategic Account Manager that offers the opportunity to lead growth within a high-impact portfolio of global accounts in the Refrigerated Transport and Data Center market segments. As a trusted advisor and subject matter expert, you will leverage advanced negotiation, solution selling, and customer application expertise to win new business, expand strategic partnerships, and drive long-term account retention.

The position is ideal for a results-driven commercial leader who enjoys building relationships, solving complex customer challenges, and delivering meaningful revenue growth in fast-evolving technical markets.

What You'll Do:

• Drive Revenue Growth: Own a defined territory or portfolio of accounts with responsibility for achieving or exceeding sales revenue, bookings, and growth targets.
• Strategic Account Leadership: Build and execute account strategies for key customers, developing long-term partnerships and expanding share within assigned accounts.
• Technical Solution Selling: Serve as a trusted advisor by delivering product, application, and thermal system expertise to help customers solve complex challenges.
• New Business Development: Identify and close new sales opportunities through proactive prospecting, relationship building, and consultative selling approaches.
• Executive Relationship Management: Engage with senior-level customer stakeholders and decision-makers to align solutions with business priorities and secure long-term success.
• Cross-Functional Collaboration: Partner closely with internal teams including engineering, product management, operations, and customer support to deliver winning proposals and resolve issues quickly.
• Coaching & Leadership Impact: Mentor sales team members and support staff, sharing best practices and helping elevate overall team performance.
• Operational Excellence: Manage forecasting, CRM activity, pricing, quoting, and territory planning while continuously improving processes to maximize results.

What youll need to succeed?

• Bachelor's degree in Engineering, Business, or a related technical field, or equivalent combination of education and relevant experience
• 8+ years of progressive experience in technical sales, account management, business development, or related commercial roles

• Experience selling into industrial, OEM, semiconductor, food equipment, HVAC/R, or manufacturing markets

• Experience managing strategic customer accounts and building long-term client relationships
• Ability to communicate technical products or engineered solutions to both technical and executive audiences
• Strong business acumen, forecasting, pipeline management, and CRM discipline
• Ability to travel up to 40% within assigned territory or customer base

Preferred Qualifications:

• Bachelor's degree specifically in Mechanical, Electrical, Industrial, or related Engineering discipline
• Refrigeration controls or thermal systems expertise
• Project management experience leading customer implementations, product launches, or complex commercial initiatives
• Knowledge of pricing strategy, quoting processes, and contract negotiations
• Familiarity with Salesforce or other enterprise CRM platforms

Benefits: The Watlow Total Compensation Plan

The health, well-being and financial stability of you and your family is a high priority to us.The Watlow Total Rewards Plan includes competitive compensation and a full range of life and career enhancing benefits:

• Annual Incentive Program
• 401(k) plan that includes a company match on your contribution and an annual company contribution that is tied to company performance
• Wellness incentives
• Employee Personal Assistance Program
• Dental, medical, vision and short-term and long-term disability insurance
• Paid holidays, personal time, and vacation
• Parental leave
• Tuition reimbursement

Diversity & Inclusion

We proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member's individual strengths, views, and experiences. Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please let us know confidentially if you need or require any special accommodations to participate in our recruiting process by emailing us at accommodations@Watlow.com.