Administrative Assistant (Front Desk Reception/Mail Room)

SALARY RANGE

WORK ASSIGNMENT DETAILS

Waukesha County's Department of Health & Human Services is recruiting for a talented Administrative Assistant. This position provides front desk reception and mailroom support for the Department of Health and Human Services at the Human Services Center building, as well as administrative support to the Economic Support Unit. This position includes processing incoming and outgoing mail, checking multifunction devices for documentation such as faxes, going on courier rounds to other County facilities, greeting visitors, answering phones, responding to and interacting with the public, as well as serving as a source of information for staff and the public.

SPECIFIC DUTIES OF THE POSITION:

The specific duties of the Waukesha County Department of Health and Human Services (WCDHHS) Administrative Assistant include:

• Accept and scan all incoming ESS verification documents.
• Answer and transfer calls using a multi-line phone system.
• Provide information and referral to other departments and outside agencies.
• Take payments using an electronic cashiering system.
• Check-in clients and direct to proper area of the building.
• Page staff in the building.
• Research client information using the Avatar system.
• Heavy use of the Outlook calendaring system.
• Provide full backup coverage to the ESS Administrative Specialist position.
• Troubleshoot office equipment.
• Various mailing projects.
• Check the multi-function device for incoming documents and route appropriately.
• Prepare and/or process incoming and outgoing mail.
• Accept deliveries received at the Human Services Center and route appropriately.
• Drive to other County facilities as a courier, as required.
• Follows and adheres to County policies, procedures and federal, state, and local regulations.
• Performs other duties as apparent or assigned.
  

Hours for this position are from 8:00 AM to 4:30 PM. Hours outside of scheduled 8:00 AM to 4:30 PM hours may be required. Ability to type 40 WPM. Valid license and reliable transportation are required.

CLASSIFICATION SPECIFICATION

To view the full classification specification for Administrative Assistant click here.

Minimum Training & Experience Requirements
1. High School Diploma or GED.

Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

About Us:
Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:
Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit:https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.