Administrative Manager II, Marketing

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position will be partially based in the following office location:

For hybrid roles, employees must be able to commute to Manchester, NH on a regular basis.

The opportunity

The Administrative Manager II provides advanced administrative support for top level leadership of the Marketing Team. This position oversees the administrative operations of the department, serves as liaison for other internal departments, assists leaders with assignments, schedule meetings, prepare agendas, and manage communication. Additionally, this role performs a wide range of complex duties, including performing data analysis, compiling reports, and assignments that may involve confidentiality and discretion.

What you'll do:

• Provide high-level administrative support to the Marketing Leadership Team, including managing calendars, scheduling meetings, submitting Workfront timesheet hours, and coordinating with internal departments and external vendors.
• Facilitate strategic communications by drafting and reviewing letters, reports, and presentations on behalf of the Senior Director, Marketing Initiatives & Operational Planning, ensuring alignment across inter- and intradepartmental priorities.
• Coordinates and oversees the creation, submission, and review process of expense reports for the Marketing Leadership Team (MLT), ensuring accuracy, compliance with company policies, and timely reimbursement.
• Coordinates domestic and international travel for the Marketing Leadership Team through Protravel, ensuring seamless logistics and scheduling.
• Provide onboarding support for new staff for org chart updates, Workfront task lists, Active Directory setup, and meeting invite reviews.
• Collect, synthesize, and analyze data from diverse sources to produce spreadsheets, presentations, and other documentation as needed.
• Coordinates marketing procurement activities, including invoicing, punch out system orders, supply ordering, and purchase orders.
• Collects and manages administrative data reports using templated tracking methods, ensuring accurate and up-to-date documentation is readily available when required.
• Support departmental growth and learning by assisting in the management of professional development tracking and coordinating learning journey planning.
• Manage and assume responsibility for projects that are significant in size and scope and are often new and challenging while interacting with various divisions and departments.
• Assist with the implementation of administrative systems, policies, and procedures, adjusting accordingly to improve efficiency and productivity.
• Leverage AI tools to streamline communication, enhance note-taking accuracy, and optimize calendar management.
  • Manage competing priorities to ensure timely completion of essential projects, including time tracking, distribution list updates, and preparation for in-person meetings (e.g., booking rooms, ordering food, gathering materials).
• Support all marketing-related initiatives by assisting with the creation of the run of show documents and Qualtrics surveys for all marketing meetings and other meetings
• Other duties and responsibilities as assigned.

What we're looking for:

• Years of experience: Eight years of relevant experience

• Academic Degree(s) and/ areas of study: Associate degree, experience can be used in lieu of the degree.

• Ability to handle matters with significant tact and diplomacy, confidentiality for legal, financial and personnel information and independent thought, judgment and action.
• Positive attitude and flexible, outside of the box problem solving skills.
• Detail oriented with strong, organizational and time management skills.
• Excellent oral and written communication skills.
• Strategic thinking, planning and execution.
• Ability to multi-task and adjust to changing priorities without loss of efficiency to main tasks.
• Technological skills including, but not limited to:
  • Microsoft Office (Word, Excel, Outlook, Visio)
  • LMS, software for managing organization charts and seating arrangements.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources