Temporary Financial Aid Advisor

Job Summary:

As a member of the CU Anschutz Financial Aid & Scholarships team, the Temporary Financial Aid Advisor provides comprehensive, student-centered support to health professions students and their families on all aspects of educational funding. Through in-person, virtual, phone, and email interactions, this role supports students in navigating financial aid application processes, meeting documentation requirements, understanding complex federal, state, and institutional regulations, and making informed decisions about financing their education.

In addition to advising, this temporary position contributes to processing activities, outreach and presentation efforts, and financial wellness initiatives that support student recruitment, retention, and success. The advisor will be assigned to support program-specific areas, serving as a point of contact for routine questions, sharing updates, coordinating follow-up tasks, and helping ensure consistent application of financial aid policies and procedures. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced, student-focused environment.

Key Responsibilities:

* Deliver comprehensive financial aid advising to students and families across multiple modalities (in-person, virtual, phone, and email), ensuring accurate, timely, and student-centered service

* Interpret and apply federal, state, and institutional financial aid regulations to guide students on eligibility, application processes, and funding options

* Review documentation, resolve conflicting information, and support processing activities including verification, appeals, and general student requests

* Support program-specific areas by serving as a point of contact, responding to routine inquiries, and coordinating follow-up actions with campus partners

* Assist with outreach, presentations, and financial literacy initiatives to enhance student awareness and promote informed financial decision-making

* Maintain clear, consistent communication using department-approved messaging while meeting established service-level expectations

* Participate in training, cross-functional collaboration, and process improvement efforts to support operational efficiency and compliance

Work Location:

Hybrid - this role is eligible for a hybrid schedule. A minimum of three days per week of in-office support are required. Additional days or times may be required for in-person meetings or events.

Why Join Us:

Joining the CU Anschutz Financial Aid & Scholarships team offers the opportunity to make a meaningful impact by supporting the success of future healthcare professionals. In this collaborative and student-centered environment, you will gain hands-on experience with complex financial aid programs, strengthen your advising and problem-solving skills, and contribute to outreach and financial wellness initiatives. This role provides valuable professional growth in a fast-paced, mission-driven office where your work directly helps students access and complete their education.

Qualifications:

Minimum Qualifications:

Applicants must meet minimum qualifications at the time of hire.

* A bachelor's degree from an accredited institution of higher education. Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis, but not for the specific experience.

* One year of professional level experience in financial aid, admissions, advising and/or scholarships office or related field that focuses on customer services in a financial context (ex. Banking, Advisory, Wealth Management, Insurance, University/College, TRIO/Upward Bound etc.).

Preferred Qualifications:

* Experience working with graduate and professional students, especially those in health-related programs.

* Experience working with Oracle PeopleSoft Campus Solutions.

* Experience working with Federal and State financial aid regulations.

* Knowledge and experience counseling student debt.

Knowledge, Skills and Abilities:

* Comprehensive knowledge of federal, state, and institutional financial aid regulations, policies, and compliance requirements.

* Demonstrated commitment to highquality, studentcentered customer service.

* Strong public speaking, presentation, and facilitation skills across a variety of audiences and formats.

* Excellent interpersonal, conflict resolution, and relationshipbuilding skills.

* Strong analytical, research, criticalthinking, and organizational abilities.

* Ability to exercise sound judgment and make independent decisions in complex situations.

* Proven ability to build and maintain effective working relationships with colleagues, campus partners, and external stakeholders.

* Ability to clearly communicate policies and procedures to varied audiences and train staff or campus partners as needed.

* Ability to assess situations, identify challenges or opportunities, and provide practical, solutionfocused recommendations.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Five professional references including name, address, phone number (mobile number if appropriate), and email address

Applications are accepted electronically ONLY at www.cu.edu/cu-careers.

Questions should be directed to: Mercy Booth, Mercy.Booth@cuanschutz.edu

Screening of Applications Begins:

This position will remain open until filled. Applications will be reviewed as they are received, and candidates may be contacted for interviews throughout the posting period. Upon candidate selection, the posting will be closed, and no further applications will be accepted.

Anticipated Pay Range:

The hiring rate for this position has been established at $22.47 hour. The above salary rate represents the University's good faith and reasonable estimate of the rate at the time of posting.

Equal
Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.