Digital Marketing / Principal Digital Designer

Leads design strategy across a portfolio of products or a critical user journey, blending systems thinking with strong execution. Drives cohesive, scalable experiences across teams while elevating design quality, influence roadmap prioritization, and ensuring that design decisions align with user needs and business goals.

Essential Functions

• Defines design strategy and north-star experiences for a platform or major product area.

• Leads cross-functional discovery and strategic alignment sessions.

• Partners with product and engineering leadership to drive holistic customer outcomes.

• Evolves and scales design systems, patterns, and tooling infrastructure.

• Mentors senior and mid-level designers; raises the bar on quality and consistency.

• Performs other duties as assigned.

Preferred Qualifications:

• Recognized champion of human-centered design, with a history of driving the appropriate application of its methods and principals across a broad organization

• Proven thought leadership and authorityin the design space, including experience mentoring cross-functional teams and leadership in human-centered design methods and practices.

• Proven ability to collaborate with researchers, other designers, product managers and engineering to shape problem spaces and ideate solutions that improve the user experience

• Extensive expertise in facilitating innovation labs, design sprints, and co-creation workshops that frame complex problems, generate concepts, and move teams from insight to action

• Experience generating and obtaining support for innovative ideas based on market dynamics, customer feedback, and technology trends

• Experience creating, maintaining, and promoting the use of human-centered design toolkits in collaboration with design operations teams

• Ability to build positive cross-department relationships with peers and leadership. Actively facilitates alignment across organizations, and seeks different perspectives

• Strong strategic influence, systems-level thinking,collaboration, communication, and analytical skills.

• Demonstrated experience with design, wireframe and prototyping tools, including Figma.

• Portfolio demonstrating end-to-end UX work, including problem framing, research, journey mapping, wireframing and visual design

Minimum Education

Bachelor's degree in business or related field. In lieu of a degree, nine (9) years of practical experience may offset education requirements.

Minimum Experience

Five (5) years in product, UX, or digital design. Experience guiding platform, ecosystem, or multi-surface design. Proven track record designing and shipping large-scale experiences.

Knowledge, Skills and Abilities

Strong strategic influence and systems-level thinking. Skilled in balancing user needs with technical feasibility and business impact.

Job Conditions

Some business travel may be required.

Preferred Qualifications:

Pay Transparency: CO: $9,208.38/mo - $20,002.65/mo, CA: $9,719.96/mo - $16,575.08/mo, NJ: $9,719.96/mo - $15,551.93/mo, OH & VT: $9,719.96/mo - $16,523.93/mo, MN: $9,719.96/mo - $19,132.97/mo, IL & NV: $9,719.96/mo - $20,002.65/mo, MD, NY & WA: $9,719.96/mo - $20,872.33/mo MA: $10,231.53/mo - $20,872.33/mo, RI: $11,254.69/mo - $19,132.97/mo, CT: $11,254.69/mo - $20,002.65/mo, DC & HI: $11,766.26/mo - $20,002.65/mo, NYC: $11,766.26/mo - $20,872.33/mo

Pay: USA: $9,208.38/mo - $20,872.33/mo,

Additional Details: This position is eligible for remote work & may be located anywhere within the US excluding AK, HI & U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times a week

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations.  If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)