Customer Service Representative

Total Talent Solutions is Now Hiring a Customer Service Representative

Houston, TX

Pay Rate: $25.00 - $27.00 per hour

Shift: Monday - Friday | 8 AM - 5 PM

Like Helping People? We've Got a Job for You.

Looking for a role where you can connect, help, and grow? A Customer Service Representative position gives you the chance to shine in customer support.

Perks You'll Love:

• Competitive weekly pay - because great service deserves it
• Good benefits - medical, dental, vision and life insurance
• 401(k) option - plan for the future

You'll Thrive Here If You...

• Taking customer requests, reviewing their technical data and specifications, and preparing quotes based on the information provided.
• Must have Mechanical and Electrical manufacturing experience
• 2+ years of experience in customer service skills andsolid data entry skills
• Excellentcommunication skills over email, phone, andtyping skills (please list WPM on resume)
• Will help customers with orders, quotes, tracking, and any related issues.
• Proficiency in the use of Microsoft Office software.

Essential Duties and Responsibilities

• Maintain contact with customers about topics that include technical, commercial, and price-based inquiries.
• Perform budgetary and formal bid requests to determine product specifications and bid parameters, qualifications, stipulations, and time frames.
• Participate in the project contract process, from quoting to sale or possible loss, by justifying, recording, and monitoring the projects through the issue of quotations, the influence of customer decision, order entry, product order fulfillment, and after-sales product completion efforts.
• Provide customers with alternative products for consideration.
• Maintain timely and consistent communication with sales personnel regarding the status of pending quotations.
• Secure the needed information from customers.
• Draw submittal/approval processes and negotiations.
• Foster relationships with a variety of customers.
• Coordinate with product managers, sales managers, marketing associates, and customers.

"Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate

Customer service jobs in Houston don't get better than this. Apply Today.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.