Navigator Education Manager

The Public Health Institute (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the largest and most comprehensive public health organizations in the nation, we are at the forefront of research and innovations to improve the efficacy of public health statewide, nationally, and internationally.

PHI was distinguished as one of the top 50 "Best Non-Profit Organizations to Work For" by the Non-Profit Times in a national search.

SUMMARY

The Navigator Education Manager (Manager) provides support for the National Bridge program to advance national training and technical assistance activities. The Manager will support development of substance use navigation educational programming and activities, at the direction of the National & EMS Program Director and in coordination with Bridge navigation and workforce development colleagues. This may take the form of participating in project planning activities, identifying resources, developing training plans, developing educational content, and participating in substance use navigation peer coaching and training activities.

Full pay range for this position: $38.14 to $55.34 per hour. The typical hiring range for this position is from $38.14 (minimum) to $46.74 (midpoint) per hour. The starting wage is determined using a variety of factors, such as the candidate's knowledge, skills, and experience, as well as internal equity consideration and budget availability.

Employment Type: Part-Time

Important Information

• This is a 25% FTE, fully remote, US-based position with a work schedule of 10 hours per week.
• This is a temporary or time-limited position, depending on the start date. The position is expected to end on September 29, 2026, with the potential to be extended.
• This position involves meeting with colleagues for meetings during core business hours for the Pacific time zone.
• Interested applicants please apply with a current resume.

ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following:

Substance Use Navigation Training & Technical Assistance

• Participate in, and inform the development of, training and educational activities for the substance use navigation workforce as part of National Bridge training programs
• Inform the ongoing navigation training curriculum for National Bridge projects - including identifying agenda items, surfacing educational resources, hosting peer collaborative meetings, and other activities as identified by the team
• Provide peer mentorship to navigation staff participating in National Bridge programming - directly and as part of larger convenings
• Meet with external navigation staff to identify ongoing issues to be addressed via Bridge training - recruitment, onboarding, orientation, team formation, skills building, community collaboration and referral, and more

SUD Crisis Response Curriculum Development

• Work with the Managing Director of Strategic Initiatives, and members of the National Bridge team, to advance development of an SUD crisis response curriculum to support training and education for individuals working and volunteering in the crisis response community (988, stabilization centers)
• Along with Bridge colleagues, review existing mental health crisis response training tools and resources to identify gaps to be addressed by Bridge's SUD crisis response curriculum
• Develop and adapt existing educational and training materials to provide an overview of the SUD crisis response system for inclusion in a cohesive training curriculum
• Work with National team to engage partners from crisis response, SUD response, and national crisis response administrative bodies (SAMHSA, professional association) to inform content and identify collaborative models

Perform other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

• Five years' work experience, including one year of experience as a Substance Use Navigator in a hospital emergency department or low-barrier setting
• Bachelor's degree, or high school diploma and an additional four years of work experience, or associate's degree and an additional two years of work experience.

Other Qualifications

• Expertise in the areas of overdose prevention, substance use treatment, community outreach, community health workers, and behavioral health.
• Commitment to advancing social and racial justice.
• Strong training and presentation skills, and ability to facilitate and engage small and large groups in dialogue and learning.
• Experience with training and resource materials to support direct service providers.
• Strong problem-solving skills.
• Adaptable, flexible, and receptive to feedback.
• Strong planning, organizational, and time management skills.
• Proficiency in Google Suite, Word, Excel, and PowerPoint.

COMMITMENT TO EQUITY

Bridge emphasizes low-barrier access to medications for the treatment of substance use disorder, employs a harm reduction-centered model, and centers people who use drugs as the experts in their own health and lives. We recognize structural racism as a public health emergency that intersects with the overdose epidemic. We acknowledge that people of color, especially Black communities, experience more harm in the enforcement of drug laws and disparities in access to treatment due to structural violence. We are committed to making treatment universally accessible and advocating for reduced criminalization of people who use drugs.

Bridge is committed to advancing social and racial justice through our work with health care systems. We recognize the value of having a team that brings a wide range of perspectives to this work based on language, ethnicity, race, gender, socioeconomic background, political beliefs, sexual orientation, and disability. We believe that the lived experiences of our team and their unique ideas inspire innovative solutions. Black, Indigenous, People of Color, LGBTQIA+, and people with disabilities and lived experience with substance use are strongly encouraged to apply.

FAIR LABOR STANDARDS ACT (FLSA) STATUS

This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as nonexempt.

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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We're so pleased the Public Health Institute is an organization you would like to work with. Do you have questions about this opportunity? If so, email our recruitment team at Recruitment@phi.org.

Additional information about PHI's benefits and compensation offerings can be found here.

The Public Health Institute is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at Recruitment@phi.org.