New

Patient Care Assistant| Emergency Department Observation

Massachusetts General Hospital
$18.58 - $26.58
United States, Massachusetts, Boston
55 Fruit Street (Show on map)
May 27, 2026
$750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions Austen 1 is a specialized unit designed for efficient, ongoing medical treatment, assessment, and reassessment of patients before the appropriate decision can be made to either discharge or admit. Our emergency observation unit is a care area that is separate but adjacent to the main emergency department. Austen 1 is a 19-bed care area dedicated to patient care of emergency room patients who require more care but are expected to be discharged within 24 hours. Schedule 24 hours per week \| Night shift (2) 12-hour Rotating shifts \| 7:00 pm-7:00 am Mandatory alternating holiday and weekend schedule The Opportunity: Patient Care Assistant - Emergency Department Observation Unit -Austen 1 Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes Essential Functions -Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested. -Completes all documentation in the medical record as required. -Interacts with patients and their families effectively. -Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them. -Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one. -Listens to any health concerns patients may have and report those concerns to the nurses. Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - preferred Certified Medical Assistant [National Certification] - preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Nursing Assistant - Massachusetts Board of Nursing preferred Experience Experience working in patient care/elder care 0-1 years preferred Knowledge, Skills and Abilities - Ability to understand and follow written and oral instructions. - Knowledge of medical terminology. - Strong patient/customer service skills. - Ability to lift up to 35 pounds. - Proficient computer skills to work efficiently with electronic medical records. The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.