IT Manager II - IT Governance, Risk and Controls

Job Title:

Location:

What you'll do:

• Oversee the development, tracking, and reporting of IT KRIs within GRC and Workfront platforms to provide timely insights into emerging risks and trends.
• Coordinate and help lead reviews of Service Organization Control (SOC) reports to validate IT control effectiveness and identify potential gaps impacting risk posture.
• Ensure the accuracy and completeness of the IT risk control inventory, including updates for new controls, retirements, and alignment with regulatory and internal standards.
• Develop and deliver high-quality materials for governance forums, ensuring clarity on risk issues, mitigation strategies, and decision-making support.
• Serve as a trusted advisor to IT stakeholders by offering guidance on risk identification, exception management, mitigation strategies, and compliance with enterprise risk frameworks.
• Aggregate and analyze data for issue owners to monitor remediation progress and escalate delays or concerns to leadership.
• Organize and execute mock regulatory exams and remediation exercises to strengthen preparedness for supervisory reviews and internal assessments.
• Prepare and present risk and control updates for key governance bodies, ensuring transparency and actionable insights.
• Create reports and presentations that communicate IT risk posture, trends, and strategic initiatives to senior leadership.
• Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.
• Work with IT Leadership in employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members' work.
• Analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.

What you'll need:

• 5+ years of IT risk management or related experience in areas such as IT Governance, Risk & Compliance, IT Controls, Audit coordination, or similar functions.
• Bachelor's degree in Information Technology, Cybersecurity, Risk Management, or a related field required; Advanced degree or certifications (e.g., CRISC, CISA, CISSP) preferred.
• Proven leadership experience with the ability to manage and develop teams, drive accountability, and foster collaboration across IT and business units.
• Intermediate knowledge of general Financial Services or Banking operations and their associated technology risk landscape is preferred.
• Intermediate knowledge of regulatory and compliance frameworks (e.g., FFIEC, SOX, GLBA) and industry standards (e.g., NIST, ISO).
• Experience managing IT risk programs and governance processes, including KRIs, control inventories, audit coordination, and regulatory deliverables.
• Proficiency in risk management tools and platforms and familiarity with IT control frameworks.
• Intermediate to advanced experience in managing mid-sized technology team within multiple functional areas while ensuring highest quality delivery of complex products or services.
• Intermediate to advanced experience with the execution KPIs and meeting timelines.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation