Security Officer Guest Relations Commercial Business)

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Relations Associate in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access, support security-related protocols, and deliver exceptional customer service and communication. In this highly visible role, you will help create a positive first impression while supporting daily operations with agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $18.60 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at the front desk of a commercial real estate location.
• Monitor lobby and front desk activity, verify visitor access in accordance with site protocols, and communicate with building personnel regarding arrivals, deliveries, and/or access requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting relevant details and reporting concerns through appropriate channels.
• Answer phones, greet guests, and support front desk operations while helping to deter unauthorized access through attentive observation and adherence to post instructions.
• Maintain awareness of building activity, assist with badge or credential processes when applicable, and provide information and direction consistent with property procedures.

Minimum Requirements:

• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.