Security Officer Dispatch Communications

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Communications in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch Officer at a dynamic commercial real estate location, where you will monitor activity, coordinate communication, document incidents, and support timely responses to security-related concerns. In this fast-paced role, you will help maintain smooth operations while delivering outstanding customer service. Guided by teamwork, integrity, and a people-first culture, you will make a meaningful impact every day.

Position Type: Full Time

Pay Rate: $25.40 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities for a commercial real estate location.
• Monitor communications systems, receive and document calls, alarms, and/or service requests, and dispatch appropriate personnel in a calm, problem-solving manner.
• Coordinate routine and urgent responses by relaying accurate information to on-site staff, property contacts, and/or emergency services as needed.
• Maintain detailed logs, incident reports, activity records, and other dispatch documentation to support site operations and security-related response efforts.
• Respond to incidents and critical situations with professionalism while helping to deter issues through timely communication, observation, and adherence to post orders.

Minimum Requirements:

• A minimum of 2 years of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417