Loss Control Representative (Central Virginia)

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

West Bend is looking for a Loss Control Representative to join our growing team.

Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may be conducted in-person, and occasionally on a weekend.

This is a field-based position covering the Central Virginia region and working out of your home office.

The internal deadline to apply is 06/22/2026. External applications will be accepted on a rolling basis while the position remains open.

Summary of Responsibilities

3+ years of experience in safety, loss control, risk management, insurance, claims, underwriting, or a related field.

• Demonstrates the ability to work independently in a field-based territory, evaluate large or complex accounts across multiple classes of business, identify key loss drivers, and develop practical recommendations to help reduce loss frequency and severity.

• Proficient with Microsoft Office, including Word, Excel and PowerPoint
• Proven interpersonal, presentation, relationship-building, oral, and written communication skills, with the ability to clearly explain risk findings to underwriting partners, agents, and insureds.

• Strong problem-solving, critical thinking, active listening, negotiation, prioritization, and decision-making skills.

• Valid driver's license required
• Strong written communication skills with the ability to document field observations, loss drivers, and recommendations in a clear, practical, and business-focused manner.
• Ability to work independently in a remote, field-based territory with regular travel throughout Virginia.
• Valid driver's license required.

Preferred Education and Training

• Bachelor's degree in Loss Control, Risk Management, Safety, Insurance or related field
• Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.) or willingness to pursue
• Demonstrates a willingness to support peers, participate in advanced projects, engage with internal and external partners, and pursue ongoing professional development through training, conferences, or professional associations.
• Previous experience working for/with a multi-line insurance carrier

In a competitive market for top talent, what sets West Bend apart?

• We offer stability and continued growth.
• We reward for performance - both at the personal and company level.
• Our leadership team will help ensure your success by partnering with you every step of the way. From training and development to tools and resources, your success is our success.
• This position provides ownership of a defined Virginia territory with multiline exposure and regular partnership with underwriting, agents, and insureds
• For someone who enjoys practical risk management, field work, and relationship-based service, this role offers meaningful opportunity to make a direct impact.

If this sounds like the opportunity and company you have been looking for to advance your career, then apply today.

The salary range for this position is $67,000 - $110,000

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Short and Long Term Disability

• Flexible Spending Accounts

• Life and Accidental Death & Disability

• Accident and Critical Illness Insurance

• Employee Assistance Program

• 401(k) Plan with Company Match

• Pet Insurance

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

• Bonus eligible based on performance

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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