Roving Community Manager

Join our team at Great Lakes Management as our Roving Community Manager! The Roving Community Manager is a key support role within the portfolio, based primarily out of MN communities in need of coverage with some time spent at the corporate office. This position provides temporary coverage during vacancies, transitions, or leaves of absence, and assists with operational projects and training initiatives at the corporate level. The Roving Community Manager may also play a role in supporting new construction lease-ups and property transitions, ensuring smooth operations from pre-opening through stabilization.

This position will start by providing coverage at our Amira Roseville community in Roseville, MN. Candidates must be willing to work at that location for an extended period of time.

Key Responsibilities:

Property Operations Support

• Serve as acting community manager, salesperson, experience coordinator, or other office related staff, during periods of vacancy, transition, or extended leave.
• Oversee and/or perform day-to-day tasks, including leasing, resident relations, maintenance coordination, etc.
• Ensure communities are meeting performance standards in occupancy, rent collection, resident satisfaction, and budget adherence.
• Identify operational gaps or challenges and assist with implementing corrective measures.

Corporate-Based Functions

• Work closely with the corporate team to support property performance, reporting, etc.
• Assist in training and onboarding of new Community Managers, providing guidance on policies, procedures, and system use (e.g., RealPage).
• Partner with corporate leadership on audits, variance reviews, and standardized process implementation.
• Participate in special projects such as marketing campaigns, budget planning, or policy rollouts.

New Construction & Property Transitions

• Provide on-site and corporate-level support during new community lease-ups, including pre-opening readiness, team training, and initial resident move-ins.
• Collaborate with construction, marketing, and corporate teams to ensure successful property launches and occupancy growth targets.
• Assist in transition oversight when properties are added to or exiting the portfolio, ensuring seamless alignment of systems, staffing, and resident communication.
• Act as a liaison between ownership, corporate leadership, and on-site staff to maintain operational consistency during transitional periods.

Resident & Staff Engagement

• Maintain a strong resident-first approach, ensuring resident concerns are addressed promptly and professionally.
• Provide leadership, coaching, and support to on-site team members when filling in at a community.

Administrative & Financial Management

• Ensure timely completion of month-end closeouts, financial reporting, and variance explanations when serving as acting manager.
• Monitor accounts receivable, delinquencies, and move-in/move-out processes for accuracy and compliance.
• Support budget preparation and assist with expense control measures as directed by corporate leadership.

Qualifications:

• 3+ years of property management experience in a Community Manager or higher role.
• Strong knowledge of fair housing laws, lease administration, and operational compliance.
• Proficiency in property management software (RealPage preferred).
• Ability to travel to communities within the portfolio on short notice.
• Proven ability to manage multiple priorities and adapt quickly in dynamic environments.
• Must possess a valid driver's license and acceptable driving record.

Work Environment:

• Primary work location is determined by need within the communities for support.
• Travel to properties (within the portfolio region) as required.
• Flexible schedule may be needed to respond to urgent coverage requests.
• This is a MN based role - travel outside the state, if at all, would be very limited.

Benefits:

• 401(k) Match
• Medical, Dental, and Vision Insurance
• Paid Vacation and Sick Time
• Paid Holidays and Floating Holidays
• DailyPay