Parking Attendant - Hollywood, CA

The Spirit of the Position:

A LAZ Parking Ambassador plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. A warm welcome, smiling face, and professional demeanor are of the utmost importance.

Parking Ambassador

Principal Job Duties:

• Assist patrons and personnel as needed at Exits or Entrances
• Perform cashier transactions as needed
• Provide and ensure first-class customer service.
• Assist with lane openings and closures
• Perform equipment and system inspections
• Assist customer in lane
• Provide customer service in an upbeat and positive manner.
• Trouble shoot customers experiencing difficulties with their transactions
• Secure dropped gate
• Report operational issues to Supervisor or MOD found in their work area
• Troubleshoot and resolve minor issues with stations
• Additional related duties as assigned.

Skills & Requirements:

- Strong customer service skills which includes de-escalation and problem solving.
- Ability to handle frustrated travelers
- Cash handling experience
- Ability to be approachable with a friendly attitude
- Ability to work independently and multi-task.
- Ability to interpret, communicate and understand policies, procedures, and rules.
- Ability to be present and ready to work as scheduled
- Demonstrates a sense of urgency and timeliness.
- Must be able to be adaptable to operation change for customer support
- Must be able to clear and maintain airport badging requirements.
- Must meet required speaking and listening skills assessment level

Physical Demands:

- Willingness to work in the elements - heat, wind, snow, rain, etc.
- Ability to lift, push and pull at least 25 pounds.
- Ability to stand or walk for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.

FLSA Status: Non-Exempt, Tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify