Senior Manager - Software Asset Management

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

You will be a key member of a team tasked with developing, implementing, and evolving an enterprise-wide governance program around Software Asset Management (SAM). This employee will be tasked with working towards devising an end-to-end solution for SAM, with the goal of increasing Verizon's maturity in the SAM space. You will focus on providing transparency of software assets utilized across Verizon, creating a consolidated view of all software entitlements, minimizing compliance audit risk, managing to completion compliance and savings projects, monetizing outcomes, and partnering in developing short and long-term roadmaps on software publishers and titles. This will lead to lower costs and greater efficiency, improved system security and data governance, and better buying decisions and negotiating power. You will have a responsibility towards contributing to Verizon's overall Transformation office savings goals.

What we're looking for...

• License Lifecycle & Cost Management: Driving and managing process improvements on deploying, tracking, and re-harvesting of licenses to avoid unnecessary spending and maximize value to Verizon.

• Enterprise Software Catalog Implementation: Working towards the implementation of an enterprise-wide Software Catalog, providing one view of the list of software entitlements, usage, supported platforms, versioning, ownership, license details, etc.

• Architecture & Standards Alignment: Recommending mature technology category management practices across Verizon and enhancing processes to standardize and maintain North Star Architecture.

• MSP Strategy & Coordination: Coordinating with third-party SAM managed service provider partners (MSPs) that provide support to Verizon, driving improvements with the support they provide, and ensuring reporting meets Verizon's needs.

• Software Savings & Spend Optimization: Recommending savings on software titles and publishers, improving savings recommendations coming from third-party SAM MSPs, and managing recommendations to completion.

• Audit Defense & Risk Mitigation: Serve as the primary point of contact and defense lead for all software vendor audits. Define audit strategies, manage data collection, analyze vendor findings, and execute mitigation plans to minimize financial and operational risk.

• Compliance Governance & Oversight: Driving software license compliance across organizations, while implementing governing processes around compliance audit-related activities.

• Cross-Functional Strategic Collaboration: Collaborating with multiple organizations such as Global Technology Services (GTS), Finance, Vendor Management, Sourcing, Security, Supply Chain, and various business unit partners to gain cooperation on our defined strategic cross-functional SAM programs to drive efficiencies around overall software spend and direction.

• Inventory Tooling & Technology Roadmap: Optimizing the usage of existing software inventory management tools that allow discovery and reporting on Verizon's software assets, and partnering on planning and recommendations for a long-term tools roadmap including emerging and future technologies.

***This role can be located in any US based Verizon hub location.***

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in managing software licensing for major industry software publishers (e.g., Microsoft, Oracle, IBM, Adobe).

• Experience in the development, maintenance, and optimization of license positions.

• Experience in the metering and optimization of software and online services usage.

• Experience in managing and responding to vendor-initiated audits, including managing large and complex license alignment efforts to conclusion, ensuring that the process aligns with contract rights and best practices.

• IAITAM certified software asset manager

• Experience in software contracts and licensing metrics.

• Ability to multi-task in a fast-paced dynamic environment.

• Experience in coordinating with cross functional teams from legal, sourcing and business units.

• Strong quantitative skills.

• Experience in reading and interpreting legal documents such as contracts, amendments, etc.

• Ability to meet deadlines, manage multiple projects simultaneously, and thrive in a fast-paced, dynamic, team-oriented, collaborative work environment.

• Strong decision-making and problem-solving skills.

• Critical thinking skills with the ability to execute on details.

• Excellent interpersonal skills, verbal and written communication skills, and the ability to interact effectively across multiple levels of management and functions including executive leadership.

• Ability to work in a dynamic team-oriented setting.

• Experience in SAM tools such as Flexera, ServiceNow SAM Pro, and/or SNOW.

• Experience in developing and implementing governance framework.

• Experience in program/project management methodology, process design, and financial modeling, with a track record of achieving results and meeting deadlines.

• Experience in implementing process improvements and project management practices.

• Excellent organizational skills: detail-oriented, thorough, dependable, and trustworthy, with a positive attitude.

• IAITAM certified software asset manager

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.