CERTIFIED MEDICAL ASST

JOB/BID ANNOUNCEMENT

CERTIFIED MEDICAL ASSISTANT

Chicago Department of Public Health

Syndemic Infectious Diseases

Number of Positions: 1

(additional vacancies possible pending budget approval)

Starting Salary: $47,364.00/Year

Applications for this position will be accepted until 11:59pm CDT on 00/00/2025

This position is open to the public and all current City employees covered under the City's collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) - BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Under supervision, assists professional and paraprofessional medical personnel in the administration of medical services at a community health clinic; and performs related duties as required

ESSENTIAL DUTIES

Patient Registration, Triage, and Care Coordination

• Conduct patient registration, verify eligibility, triage patients to determine appropriate services, and schedule appointments using the Electronic Medical Record (EMR).

• Assess patients for fast-track services by obtaining and documenting medical history and relevant health information.

• Ensure a welcoming patient experience by greeting patients, facilitating navigation through clinic services, and promoting patient satisfaction.

• Coordinate care and communicate effectively with the multidisciplinary clinical team, including laboratory technicians, nurses, clinicians, and administrative staff, to ensure seamless patient flow and continuity of care.

• Collaborate with providers and support staff to prioritize patient needs, address workflow concerns, and facilitate timely service delivery.

Clinical Support and Laboratory Responsibilities

• Order laboratory tests and provide laboratory results using the electronic laboratory information system.

• Perform phlebotomy by obtaining blood specimens, accurately labeling samples, and preparing specimens for transport and processing

• Follow up on abnormal laboratory results according to established protocols and communicate findings to appropriate clinical staff.

• Identify patients requiring isolation precautions and implement clinical isolation protocols, including placement in designated exam rooms, notifying clinicians, and ensuring proper cleaning and disinfection after patient discharge.

Inventory and Supply Management

• Monitor and maintain adequate levels of medical and clinical supplies throughout the clinic.

• Perform monthly inventory counts and replenish supplies in examination rooms and clinical areas to ensure uninterrupted patient care.

Administrative and Clerical Functions

• Perform clerical duties including answering telephones, verifying eligibility, scanning documents, filing records, and communicating laboratory results to patients by phone or in person.

• Assist with medical record storage, retention, and disposal processes in accordance with organizational policies and regulatory requirements.

• Maintain accurate documentation and data entry within electronic systems.

Professionalism, Communication, and Teamwork

• Maintain professional communication and positive working relationships with patients, coworkers, and members of the interdisciplinary healthcare team.

• Attend and actively participate in staff meetings, trainings, quality improvement initiatives, and team-building activities.

• Demonstrate awareness of and adherence to organizational policies regarding attendance, punctuality, and workplace expectations.

• Support a collaborative work environment that promotes patient-centered care and operational excellence.

Perform other related duties and responsibilities as assigned to support clinic operations and organizational objectives.

Location: Multiple Clinic Locations

200 East 115^th Street

4909 West Division

2849 North Clark

Days: Monday - Friday

Hours: M, W, F - 8:00am - 4:00pm

T, TH - 9:00am - 5:00pm

THIS POSITION IS IN THE CAREER SERVICE

Completion of an accredited Medical Assistant program or one year of experience performing medical assistant duties as described above

Selection Criteria

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview, will be selected

For information about City of Chicago employee benefits, please click here

For information about City of Chicago salaries and job titles, please click here

APPLICATION EVALUATION: Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. The learn more about our hiring processes click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Opportunity and Military Friendly Employer and Fair Chance Employer

City of Chicago

Brandon Johnson, Mayor