Oracle Fusion Order-to-Cash Process Analyst New York, NY 10036 Pay: $98.00 - $105.00 26-06288 Job Summary The Oracle Fusion Order-to-Cash Process Analystis responsible for documenting, analyzing, optimizing, and standardizing global Order-to-Cash (O2C) processes with a primary focus on customer invoicing operations. This role partners with finance, operations, and business stakeholders to capture current-state processes, develop detailed standard operating procedures (SOPs), and identify opportunities for process improvement, automation, and technology enablement. The ideal candidate combines strong business process expertise with hands-on Oracle Fusion Invoicing knowledge and experience supporting finance operations, internal controls, and continuous improvement initiatives. Job Responsibilities
- Collaborate with business stakeholders and subject matter experts (SMEs) to understand and document end-to-end customer invoicing and Order-to-Cash processes.
- Develop and maintain detailed process documentation, desk-level procedures, standard operating procedures (SOPs), workflows, and RACI matrices.
- Analyze current business processes and identify opportunities for operational efficiency, standardization, and automation.
- Utilize Oracle Fusion Invoicing functionality to support process optimization initiatives and business operations.
- Review existing workflows and recommend technology enhancements to improve productivity, accuracy, and scalability.
- Identify opportunities to leverage automation tools and workflow technologies to streamline business processes.
- Ensure process documentation aligns with internal controls, audit requirements, compliance standards, and regulatory guidelines.
- Define and monitor key performance indicators (KPIs), service level agreements (SLAs), and quality metrics.
- Facilitate process reviews and validation sessions with SMEs and business leaders to obtain approval and sign-off.
- Support continuous improvement initiatives using Lean, Six Sigma, Kaizen, and root cause analysis methodologies.
- Collaborate with finance, operations, technology, and shared services teams to support process transformation efforts.
- Assist in the implementation and adoption of process improvements and technology enhancements.
- Provide recommendations for improving customer invoicing, collections, and finance operations workflows.
- Maintain process documentation repositories and ensure ongoing accuracy of business procedures.
- Support special projects and perform additional duties as assigned.
Job Requirements
- Bachelor's degree in Business, Finance, Accounting, Information Systems, Operations Management, or a related field required.
- Strong understanding of end-to-end finance processes and internal controls.
- Hands-on experience with Oracle Fusion Invoicing Module required.
- Experience documenting SOPs, workflows, process maps, desk-level procedures, and operational processes.
- Knowledge of Order-to-Cash (O2C), customer invoicing, accounts receivable, billing, and collections processes.
- Experience with process improvement methodologies including Lean, Six Sigma, Kaizen, or similar frameworks.
- Strong analytical, problem-solving, and process improvement skills.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities and work effectively in a collaborative environment.
- Ability to travel domestically and internationally, including travel within South America.
Work Experience
- Minimum 2-3 years of experience supporting Order-to-Cash, customer invoicing, finance operations, process management, or related business functions.
- Experience working with Oracle Fusion Invoicing required.
- Experience with process documentation, workflow analysis, and operational process improvement required.
- Experience supporting finance transformation, shared services, or global business services environments preferred.
- Experience using Automation Anywhere and ServiceNow preferred.
- Experience developing KPI, SLA, and performance measurement frameworks preferred.
- Experience working with internal controls, compliance requirements, and audit standards preferred.
Additional Job Details (Commute, Attendance, etc.)
- Remote position with significant travel requirements.
- Domestic and international travel required, including travel within South America (approximately 50% travel).
- Standard business hours, Monday through Friday.
- Frequent interaction with finance, operations, technology, and business stakeholders globally.
- Position supports global business process standardization and operational excellence initiatives.
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