Security Officer Dispatch Console

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Console in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional at a dynamic commercial real estate location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this fast-paced role, you will help promote a welcoming environment through strong customer service, clear communication, and teamwork. Bring our agile, reliable, innovative, and people-first values to every interaction with integrity.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and property staff by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and other dispatch systems to receive, prioritize, and communicate security-related calls for service across the location.
• Document incidents, maintenance concerns, and unusual activity in dispatch logs and reports, and/or relay information to property management, emergency contacts, and field personnel as needed.
• Coordinate the movement of officers and/or responding personnel to assigned areas, helping to support timely coverage of patrols, access issues, and incident response.
• Respond to incidents and critical situations in a calm, problem-solving manner while helping to deter unauthorized activity through clear communication and adherence to post procedures.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possession of a guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.