New 
Fraud Investigator Intern - Boston, MA
 Berkshire Bank | |
 United States, Massachusetts, Boston | |
 Jul 02, 2026 | |
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Division: Risk Management
Department: BSA/Fraud Status: Non-Exempt Grade: 4 Salary Range: $18.00 - $24.91 Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: MA, RI, CT, NY Purpose/Objective: The Fraud Investigator Intern supports the Financial Intelligence Unit (FIU), by assisting with the investigation and documentation of suspected fraudulent activity. This internship provides exposure to fraud prevention, financial crimes investigations, regulatory compliance and banking operations while developing analytical, investigative and communication skills. Key Accountabilities: * Assist with investigations by gathering and analyzing customer account activity and transaction data. * Clearly document and support judgments, decisions and rationale, which will necessitate strong writing skills. * Create and maintain well-documented fraud cases within the transaction monitoring system. * Work with other financial institutions in order to promote recovery of fraudulent funds and mitigate losses. * Collaborate with other business lines to ensure proper risk management and fraud controls are practiced. * Escalate issues and situations requiring the attention of the Fraud Operations and Investigations Manager or BSA Officer. * Provide support and guidance to bank employees and management relating to fraud detection and prevention measures. * Promote fraud prevention initiatives and awareness through projects, process enhancements and outreach to business lines and personnel. * Maintain supporting documentation in accordance with bank standards and regulatory requirements. * Uphold the integrity of the Bank's fraud prevention policies, procedures, systems and controls. * Provide advisory guidance in fraud techniques and best practices for both internal and external clientele. * Identify fraud trends and communicate observations to management. * Perform other duties as assigned. Education: * Associate degree or bachelor's degree or currently enrolled in and actively pursuing an associate's or bachelor' degree. Experience: * Interest in fraud investigations, financial crimes, banking, compliance or law enforcement. * Prior customer service, banking or analytical experience a plus. Skills & Knowledge: * Strong analytical, research and investigative skills necessary. * Ability to maintain high level of professionalism and confidentiality. * Ability to prioritize multiple tasks in a faced-paced environment * Exceptional quality and integrity of work produced within tight deadlines. * Ability to function both independently and within collaborative team environments. * Solid computer skills including the use of Microsoft Office products. * Excellent written and verbal communication skills. Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com. | |