Security Officer Guest Arrival Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Arrival Desk in Washington, DC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access, support security-related procedures, and deliver outstanding customer service. In this highly visible role, you will help create a professional environment through clear communication, attention to detail, and teamwork. Bring your reliability, integrity, and people-first mindset to a role where every interaction matters.

Position Type: Full Time

Pay Rate: $24.44 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access to the location by greeting guests, verifying identification and/or visitor information, and documenting arrivals and departures in accordance with property procedures.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, escalating security-related matters to site leadership and/or emergency services when appropriate.
• Answer phones, support front desk communications, and assist with directing visitors, deliveries, and contractors to the appropriate destination within the property.
• Maintain detailed and accurate activity logs, incident reports, and visitor records, and help to deter unauthorized access through consistent observation and reporting.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• A guard card/license is preferred.
• The ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.