Parts Dispatch Supervisor

Fisher Industries is a vertically integrated family of businesses that provides heavy civil construction and aggregate products across the United States. With over 70 years of experience, the company specializes in highways, bridges, aggregates, and large-scale infrastructure projects, supported by in-house capabilities in drilling, blasting, crushing, asphalt, and concrete production. Fisher is committed to delivering innovative, cost-effective solutions with an emphasis on safety and quality. As a proven industry leader, Fisher Industries continues to grow while maintaining the integrity and values of a family-owned company. For additional information about our company, visit our website at www.fisherind.com

POSITION SCOPE

The Parts Dispatch Supervisor is responsible for overseeing the daily dispatch operations of hotshot drivers and parts runners to ensure the timely and accurate delivery of parts, materials, and equipment. This position works closely with maintenance, operations, warehouse personnel, vendors, and field teams to minimize equipment downtime and support efficient business operations. The ideal candidate is highly organized, safety-focused, and capable of managing multiple priorities in a fast-paced environment.

PRIMARY DUTIES

• Coordinate and prioritize parts delivery requests based on operational needs, urgency, and location
• Dispatch hotshot drivers and parts runners to ensure timely and efficient deliveries
• Monitor delivery status, route progress, and driver activity to maintain service levels
• Maintain accurate dispatch records, delivery documentation, and operational reports
• Supervise daily activities of drivers and parts runners, including workload distribution and scheduling
• Train team members on dispatch procedures, company policies, safety requirements, and delivery protocols
• Monitor employee performance and provide coaching and corrective action when necessary
• Ensure compliance with company policies, DOT regulations, and all applicable safety standards
• Coordinate with warehouse personnel, procurement teams, vendors, and field operations to secure required parts and materials
• Verify pickup and delivery information for accuracy prior to dispatch
• Resolve delivery delays, shortages, incorrect shipments, and other logistical issues
• Communicate delivery status, estimated arrival times, and service updates with internal and external customers
• Respond to urgent and emergency delivery requests in a professional and timely manner
• Track and analyze key performance indicators including delivery times, fuel usage, productivity, and order accuracy
• Identify opportunities to improve dispatch efficiency, reduce costs, and increase overall service performance
• Conduct routine inspections and reviews of vehicle readiness, documentation, and maintenance requirements
• Promote and enforce safe driving practices and proper transportation procedures
• Perform other duties as assigned

REQUIREMENTS

• High school diploma or equivalent required
• Minimum of two years of experience in dispatch, logistics coordination, transportation, or parts delivery operations
• Previous supervisory or lead experience preferred
• Knowledge of transportation, dispatch, routing, and logistics processes
• Strong organizational, planning, and multitasking skills
• Excellent verbal and written communication abilities
• Ability to work effectively in a fast-paced environment and manage changing priorities
• Proficient with Microsoft Office Suite and dispatch or fleet management software
• Familiarity with GPS tracking systems and route planning tools
• Knowledge of DOT regulations and transportation compliance preferred
• Experience in construction, mining, aggregate, heavy equipment, oil and gas, or industrial operations preferred
• Valid driver's license with an acceptable driving record

Fisher Industries is an Equal Opportunity Employer.

We are a drug-free work environment requiring pre-employment and random drug testing.

If you require an accommodation with applying, please email hrdept@fisherind.com or call the HR Department at (701) 456-9184 to request accommodations. This email is only to request accommodation for the application process and is not an email to inquire about the status of your application.