Admissions Recruiter, Transfer

The Admissions Recruiter, Transfer is an effective communicator and creative problem solver, initiating proactive outreach efforts to prospective and incoming Wildcats. With the unique opportunity to manage a recruitment territory, this position is responsible for the administrative functions related to their role and proper expenditure of budget resources for recruitment activities, programs, and travel.

This position will allow for flexible/hybrid work arrangements. Some duties can be performed remotely, but others will require an in-person presence on the Tucson, Arizona campus.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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Outreach and Communication

• Acts as the point of contact and liaison to prospective students, counselors, parents and other constituents in one's assigned territory.
• Maintains a general understanding (through training and continuous research) of the University of Arizona's rankings, academic program offerings, application requirements, policies, and key selling points for all undergraduate degree programs; learning to speak to these selling points on an ongoing basis.
• Manage a personal and office email inbox.
• Manage a phone line for calling, texting, WhatsApp, etc.
• Respond in a personal and timely manner to all incoming student queries.
• Maintain an advising appointment calendar and meet regularly with students and families, in-person and virtually.
• Utilize one's cultural competency and communication skills to expertly execute verbal and written communications in a clear, concise manner.
• Engages in a high level of customer service and student support, seeking out proactive opportunities to support students and their recruitment territory through the enrollment journey.

Recruitment and Territory Management

• Supports the building of a comprehensive virtual and in-person recruitment plan that directly aligns with territory enrollment goals and has strong return on investment.
• Tracks progress towards goals and determines interventions and supports accordingly.
• Outreach, schedule and prepare virtual presentations for community colleges, universities, partners, parents and families, and EducationUSA staff based on the specific presentation needs.
• Prepare and submit travel requests, coordinate travel logistics, and maintain records of anticipated and actual recruitment travel expenses, including airfare, lodging, meals, and event-related costs.
• Book all travel needs, including flight, hotel, transportation, logistics, material shipment, etc. and maintain receipts for each booking.
• Plan and organize all recruitment activities, plan for sufficient material needs and expertly execute.
• Maintain positive, sustainable relationships with community college and university staff, counselors, faculty, etc. that support recruitment efforts in one's assigned territory.

Application Review

• Review and evaluate undergraduate applications, including transcripts, essays, recommendation letters, extracurriculars and exam scores to recommend admissions decisions.
• Utilizes training, sound personal judgment and experience to consider each student's full academic history, in the context of where a student lived and learned, and other life experiences to make recommendations for admission to the University of Arizona.
• Assess a student's overall character without bias and determine alignment with institutional values.
• Understand and interpret transcripts from all countries and educational systems.
• Analyze application materials for authenticity.
• Score completed student applications based a predetermined rubric.

Data Entry and Management

Utilize the Slate CRM for student outreach at all stages of the admission funnel; Activities not limited to:

• Call, text, email prospective students as they express interest.
• Monitor student progress on their application.
• Ensure completion of all student application materials, specifically ensuring proper transcripts, English proficiency exam scores, essay requirements, resume, etc.
• Congratulate each admitted student following their offer of admission.
• Support admitted students in their next steps and arrival tasks.
• Input and maintain accurate student data.
• Record all student interactions.
• Utilize the Slate CRM to manage all recruitment activities and complete follow-up reports within the system following each event/activity.
• Maintain up-to-date contact information for college counselors, university contacts and government staff.

Regulatory and Research Requirements

• Research and maintain up-to-date information on international higher education systems.
• Research and maintain up-to-date information on academic calendars, breaks, regional holidays and optimal times to outreach within one's territory.
• Annually review institutional and Open Doors data to design and manage an outreach plan tailored to the recruitment portfolio, industry demands and student interests.
• Maintain an in-depth understanding of the student visa process in order to advise and support admitted international students.
• Research and maintain up-to-date information on policy and regulatory changes to the student visa process.

Knowledge, Skills, and Abilities

• Excellent customer service skills.
• Excellent communicator, both verbal and written.
• Strong organizational skills.
• Ability to build effective relationships with a wide range of people.
• Strong presentation skills.
• Basic understanding of US and/or international social media platforms.
• Willingness and flexibility to learn new skills in a collaborative, rapid-paced environment.
• Ability to collect and interpret recruitment-related data.
• Ability to travel domestically and internationally often to support recruitment efforts.
• Advanced knowledge of a second language.

Physical and Environmental Requirements

• Must be able to lift boxes/materials up to 20 pounds.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional-level experience required.
• Minimum of 3 years of relevant work experience.
• Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy and ability to travel internationally.
• Position requires frequent travel for work and driving of personal and university vehicles.
• Reliable personal vehicle required.
• Fingerprint clearance required and to be completed once hired.