New

Communication and Outreach Specialist

North Carolina State University

$57,000 - $59,000

life insurance, flexible benefit account, paid time off

Jul 08, 2026

Posting Information

Posting Number	PG194754EP
Internal Recruitment	Yes
Working Title	Communication and Outreach Specialist
Anticipated Hiring Range	$57,000 - $59,000
Work Schedule	40 hours/week, Monday-Friday; depending on business needs of the operation
Job Location	Raleigh, NC
Department	Campus Enterprises
About the Department	Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success. The Campus Enterprises Marketing and Communications office executes strategic and creative development of marketing communications that support the division and its departments with integrated communication solutions that include creating and consulting on digital communications; social media strategy; writing and editing; outreach and promotion; marketing strategy; situational communication; design; video; and photography. The Marketing and Communications office also enforces the university brand and style guidelines and supports University Communications and Marketing and other campus marketing teams on various university-wide initiatives.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The Communications and Outreach Specialist is a strategic storyteller dedicated to the NC State Dining brand. This role leads the department's editorial voice, media relations and student insights. They ensure the community understands the values, nutrition and sustainability efforts behind every meal. Key Responsibilities: PR and Editorial Leadership: Develop, write and edit news releases, digital copy, cover stories and newsletters. Pitch stories to campus and trade publications. Identify opportunities to position team members as subject-matter experts for presentations, articles and webinars. Lead development of award submissions. Research and Insights: Design and implement focus groups and research initiatives to evaluate program effectiveness and drive improvements. Presentation and Advocacy: Serve as a presenter for orientation and informational sessions. Coordinate the department's presence at large-scale outreach events (Open House, etc.). Portfolio Management: Act as the primary point of contact for residential and catering operations. Develop and implement localized marketing and communication plans to promote specific menus and services. Serve as the primary point of contact for nutrition and sustainability messaging, aligning with presentation and advocacy. Provide support for events, ensuring they are well promoted across digital and traditional channels. Provide on-site support as needed. Brand Standards: Collaborate with the visual arts specialist to ensure the editorial voice aligns with the visual brand identity, maintaining a cohesive look and feel across all storytelling platforms. Creative Collaboration: Partner with the visual arts specialist to translate narrative concepts, research data and editorial stories into compelling visual layouts for print and digital publications. Collaborative Strategy: Co-lead long-range marketing and communication goals and policies with the marketing and digital brand specialist, including overarching communication channels such as monthly newsletters and other holistic communication initiatives. In addition, support wider initiatives that promote Campus Enterprises as a whole, as needed.
Other Responsibilities	Model the Division's mission and values and foster a positive, cohesive workplace and congeniality among co-workers. Understand the goals and culture of the organization and understand how employees' work activities, teamwork and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture. Adhere to all University policies, procedures and regulations, as well as the Division standard operating practices and protocols. Perform other duties as assigned to ensure the Division of Campus Enterprises business needs are met. Position may need to travel to NC State Dining units using an NC State vehicle.

Qualifications

Minimum Education and Experience	Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.
Other Required Qualifications	Marketing Experience: Professional-level experience in planning and/or executing marketing and communication initiatives across multiple channels, including digital and print. Communication Skills: Communicate effectively, both in writing and verbally, able to vary writing style to communicate with a range of target audiences. Knowledge of AP Style and Brand guidelines. Demonstrated experience creating a variety of content, including news releases, white papers, presentations, social media, newsletters and more, according to a content calendar/schedule. Technical Proficiency: Google Suite products, including Docs, Sheets, Slides, Forms, etc. Experience working in a project management system and an email marketing system. Basic knowledge of the WordPress platform. Work Environment: Establish and maintain effective working relationships with employees at all levels throughout the institution. Self-starter who is comfortable working independently and in a team environment. Ability to follow through on tasks with minimal supervision. Demonstrated commitment and leadership ability.
Preferred Qualifications	Bachelor's degree in journalism, public relations or communications or a directly related field from an accredited institution 2-5 years of professional-level experience in planning and/or executing marketing and communication initiatives across multiple channels, including digital and print Experience in event scheduling, planning and budget management Experience in a public university or non-profit organizational setting Experience with project coordination, timelines and ensuring on-time deliverables Ability to work within pre-determined brand standards.
Required License(s) or Certification(s)	A valid North Carolina driver's license or the ability to obtain one within 60 days of start date.
Valid NC Driver's License required	Yes
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	07/08/2026
Anticipated Close Date	Open until filled
Special Instructions to Applicants	Along with your completed application, please include as attachments a cover letter and resume.

Position Details

Position Number	00101724
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	470101 - Campus Enterprises
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.