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IT Support Tech 3

University of New Mexico
Hourly: $22.16 - $29.70
life insurance, remote work
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Jul 09, 2026

Requisition ID
req37184

Working Title
IT Support Tech 3

Position Grade
11

Position Summary

The
Department of Molecular Genetics & Microbiology along with the AIM Center,
is seeking an independent and technology focused individual to fill the IT
Support Tech 3 position that will bring experience and skills to the research
area that will benefit both the department and the AIM CoBRE Center
Research.

This
individual will perform complex problem solving and assistance on nonstandard
software and hardware systems using smartsheet, sharepoint, and vendor
software/hardware. Preferred experience with server architecture and data
management. Will oversee and perform the installation, configuration and
maintenance of computers, workstations and/or other related equipment and
devices. Will also provide assistance and guidance in the implementation of new
technologies. Will oversee and maintain
and inputs applicable records such as, but not limited to, administrative data,
and tracking inventory levels of equipment and materials, and user
administration. May input, reconcile and audit billing information from a
record keeping system. Will
need problem solving skills and be able to troubleshoot and resolve complex
hardware failures and conflicts.

See the Position Description for additional information.



Conditions of Employment
  • Specialty licensure/certification may be required, as specified by the department.
  • Successful candidate may be subject to a criminal background check prior to starting work.


Minimum Qualifications

High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.

Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.



Preferred Qualifications
  • Smartsheet and Sharepoint experience,
  • Basic coding experience, and server infrastructure experience as preferred but not mandatory


Additional Requirements

Campus
Health Sciences Center (HSC) - Albuquerque, NM

Department
Molecular Genetics Microbiology (564A)

Employment Type
Staff

Staff Type
Term - Full-Time

Term End Date

Status
Non-Exempt

Pay
Hourly: $22.16 - $29.70

Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required
Yes

For Best Consideration Date
7/17/2026

Eligible for Hiring Incentive

Eligible for Remote Work
Yes

Eligible for Remote Work Statement
This position is eligible for a hybrid schedule.

Application Instructions

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.


Please provide cover letter and three references

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.



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