Manager, IT Site

The I.T. Site Manager is Highly SKILLED in all areas of personnel management, project leadership and support guidance. He or she is also SKILLED in all areas of Microsoft, Network Infrastructure, Server Infrastructure, Storage, Desktop Hardware\Software, Cloud Services, Mobility Devices, Backup Operations and Manufacturing or Production environments.

Responsible for STERIS' Information Technology systems for both business systems and technical infrastructure for non-corporate facilities, including manufacturing processes. Manages IT staff responsible for the implementation and/or ongoing support. Manages Information Technology projects for the installation and rollout of I.T. systems. Interfaces with STERIS Corporate I.T. department to maintain corporate and global standards. Acts as a liaison between the Corporate I.T. Department and the business entities in each location to satisfy both Corporate and local business objectives.

Writes product requirement documents, implements, and tracks development timelines, negotiates feature sets with the development leads and product vendors. Responsibilities include recruiting, evaluating, and terminating staff, and working with the Local Director and IT Manager(s) on budgetary matters.

Note: This position requires travel approximately once per month to other STERIS sites across Minnesota for meetings, collaboration, and business-related activities.

• Manage the I.T department responsible for development, support, and maintenance of I.T. systems. Activities including business system development and support, performing system administration duties such as asset tracking, network and email account management, equipment refreshes.
• Manage projects for major system implementations e.g. application system changes / facility relocations / new business systems
  Install, configure, and maintain business system applications and interfaces to support the business requirements.
• Install, configure, and maintain organization's local and wide area network, including wiring to STERIS standard, in conjunction with other business units, IS teams and external consultants as required.
• Install, configure, and maintain mobile and fixed telephone and voice messaging systems to STERIS standard, in conjunction with other business units, IS teams and external consultants as required.
• Install, configure, and maintain servers and workstations to STERIS standard in conjunction with other business units, IS teams and external consultants as required.
• Negotiate and manage vendor contracts for goods/services not supplied by STERIS Corporation.
• Assist database administrators in troubleshooting client/server environments.
• Serve as on-call network administrator on a rotating basis.
• Conduct evaluations of hardware and software relating to business systems requests.
• Approve orders for goods and services.
• Develop and comply with business and financial administration procedures, e.g. ISO 9000, Sarbanes-Oxley.
• Provide immediate notification to corporate teams of incidents e.g. Virus outbreak, LAN/WAN outages. Assist in the troubleshooting and resolution of associated problems.
• Coordinate support of common peripherals, printers, mobile phones, drives, associated software.
• Use of the Service-Desk software, and support of common peripherals, printers, mobile phones, drives, associated software.

Required:

• Bachelor's Degree- Information Technology or equivalent vocational field is required.
• At least 6 years of leadership experience as a supervisor/technical lead managing projects and key initiatives.
• 8 + years full time experience in a systems administration position or equivalent on the job training is required.
• 5 + years of experience in a supervisory role directing IT technical resources or technology projects.
• Proven project management track records.
• 3+ years' experience in system administration of Dell, HP and/or IBM servers required.
• Technical proficiency with most Microsoft server products such as Server, Exchange, SMS and SQL.
• Strong verbal and written communication skills.
• Vendor training in network, server and/or equipment.
• Previous experience or training in client/server systems.
• Lean manufacturing experience and knowledge highly desired
• Certification as a Microsoft Certified Systems Engineer (MCSE) is preferred.

Required Skills

In a numbered list, describe specific work experience requirements; include years of experience for each requirement:

1. Management / leadership proficiency - SKILLED

• The ability to supervise a team of people and provide regular coaching sessions, reviews, and development plans to improve skill sets.
• Strong professional verbal and written communication skills.
• Manage large and complex projects and a proven record of meeting project deadlines.
• Ability to work with minimal supervision
• Ability to adapt to frequently changing priorities.
• Ability to work in a highly competitive environment.
• Ability to negotiate with vendors in the best interest of STERIS.
• Proficiency in Business Acumen

2. Technical Proficiency - SKILLED

a. Microsoft:

• Windows 10
• Microsoft Office
• Internet Explorer
• Group Management.
• File Services.
• Printing.

b. Hardware

• A+ Technician\Client Hardware.
• Laptops, desktops, workstations, thin clients and mobile devices.
• Local and network printers, Scanners, and other peripherals.Servers, Router & Local Storage.

c. Microsoft:

• System Center Configuration Manager (OSD, Package\Application Deployment).
• SharePoint.
• Exchange
• Office 365.
• Intune
• Hyper- V

d. Security:

• End-Point protection (A\V and Hard drive Encryption).
• ePO
• CrowdStrike

e. Dell:

• Client Computing Hardware platforms.

f. Citrix:

• XenApp Online Plugin / Receiver.

g. Checkpoint

• VPN client
• SSL Connectivity

h. Mobile Device Management

• MobileIron
• Android
• iOS

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

• Market Competitive Pay
• Extensive Paid Time Off and (9) added Holidays
• Excellent Healthcare, Dental and Vision Benefits
• Long/Short Term Disability Coverage
• 401(k) with a company match
• Maternity and Paternity Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition Reimbursement and continued education programs
• Excellent opportunities for advancement in a stable long-term career.

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